/* Review-only layout. Keep these reservations in sync with the schedule iframe. */
body.review-conversation-active {
  --review-guide-width: 340px;
  --review-guide-reserve: 372px;
  --review-guide-top: 84px;
  --review-guide-stack-reserve: 246px;
}
body.review-conversation-active #ottoBookingCoach {
  box-sizing: border-box;
  position: fixed;
  top: var(--review-guide-top);
  right: 16px;
  bottom: 16px;
  left: auto;
  width: var(--review-guide-width);
  max-width: calc(100vw - 32px);
  max-height: calc(100dvh - var(--review-guide-top) - 16px);
  padding: 16px;
  overflow: auto;
  overscroll-behavior: contain;
  scrollbar-gutter: stable;
  border-radius: 14px;
  box-shadow: 0 4px 18px #16203712;
  font-size: 13px;
}
body.review-conversation-active #ottoBookingCoach * { box-sizing: border-box; }
body.review-conversation-active #ottoBookingCoach header {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  margin: 0 0 12px;
  padding: 0 0 12px;
  border: 0;
  border-bottom: 1px solid var(--og-line, #ddd6e8);
  border-radius: 0;
  background: none;
}
body.review-conversation-active #ottoBookingCoach header::before { display: none; }
body.review-conversation-active #ottoBookingCoach header > div { flex: 1; min-width: 0; padding-top: 0; }
body.review-conversation-active #ottoBookingCoach header strong { font-size: 17px; margin-top: 3px; }
body.review-conversation-active #ottoBookingCoach header .og-icon { position: static; flex: none; }
body.review-conversation-active #ottoBookingCoach .og-coach-landing,
body.review-conversation-active #ottoChatRobot { display: none !important; }
body.review-conversation-active #ottoBookingCoach .og-coach-context { margin-top: 5px; font-size: 11px; }
body.review-conversation-active #ottoBookingCoach h2 { font-size: 18px; margin: 12px 0 8px; }
body.review-conversation-active #ottoBookingCoach p { font-size: 12px; line-height: 1.55; margin: 8px 0; overflow-wrap: anywhere; }
body.review-conversation-active #ottoBookingCoach .og-coach-intro { margin-bottom: 10px; }
body.review-conversation-active #ottoBookingCoach .og-coach-instructions { padding: 10px 12px; }
body.review-conversation-active #ottoBookingCoach .og-coach-nav { gap: 8px; }
body.review-conversation-active #ottoBookingCoach .og-coach-nav button { min-width: 0; }
body.review-conversation-active #ottoBookingCoach .og-actions { gap: 8px; flex-wrap: wrap; }
body.review-conversation-active #ottoBookingCoach [data-review-tools] { margin-bottom: 12px; }
body.review-conversation-active #ottoBookingCoach .review-chat-box {
  margin: 10px 0;
  border: 1px solid var(--og-line, #ddd6e8);
  border-radius: 10px;
  background: var(--og-bg, #fff);
  overflow: hidden;
}
body.review-conversation-active #ottoBookingCoach .review-chat-box > summary {
  cursor: pointer;
  padding: 12px;
  font-size: 13px;
  font-weight: 650;
  color: var(--og-brand, #592db0);
  background: var(--og-soft, #f5f1fa);
}
body.review-conversation-active #ottoBookingCoach .review-chat-log {
  max-height: 230px;
  overflow: auto;
  overscroll-behavior: contain;
  padding: 0 12px;
  overflow-wrap: anywhere;
}
body.review-conversation-active #ottoBookingCoach .review-chat-log > * {
  margin: 10px 0;
  padding: 9px;
  border-radius: 8px;
  background: var(--og-soft, #f5f1fa);
  white-space: pre-wrap;
  font-size: 12px;
  line-height: 1.5;
}
body.review-conversation-active #ottoBookingCoach [data-review-chat-form] { display: grid; gap: 8px; padding: 12px; }
body.review-conversation-active #ottoBookingCoach [data-review-chat-input] {
  width: 100%;
  min-height: 76px;
  max-height: 180px;
  resize: vertical;
  padding: 10px;
  border: 1px solid var(--og-line, #ddd6e8);
  border-radius: 8px;
  background: var(--og-bg, #fff);
  color: var(--og-ink, #273149);
  font: inherit;
  line-height: 1.5;
}
body.review-conversation-active #ottoBookingCoach [data-review-chat-form] button { justify-self: end; }
body.review-conversation-active #emailView .ow-root {
  width: calc(100% - var(--review-guide-reserve));
  margin-right: var(--review-guide-reserve);
}
body.review-conversation-active #emailView #owPanel,
body.review-conversation-active #emailView #ottoBookingEmailPreview { margin-right: 0; }
body.review-conversation-active #emailView #ottoBookingEmailPreview {
  min-height: 0;
  flex: 1;
  overflow: auto;
  padding: 16px;
}
body.review-conversation-source #emailView .ow-header { height: auto; min-height: 90px; padding: 16px 20px; }
body.review-conversation-source #emailView .ow-header h1 { font-size: 23px; }
body.review-conversation-source #emailView .ow-landing { display: none; }
body.review-conversation-source #emailView .ow-tabs { flex-wrap: wrap; padding: 10px 16px; }
body.review-conversation-active #ottoBookingEmailPreview .review-email-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
  align-items: stretch;
  gap: 16px;
  width: 100%;
}
body.review-conversation-active #emailView #ottoBookingEmailPreview :is(.review-source-email, .review-proposed-email) {
  box-sizing: border-box;
  width: 100%;
  max-width: none;
  min-width: 0;
  margin: 0;
  padding: 18px;
  border: 1px solid var(--otto-line, #e3dfeb);
  border-radius: 12px;
  background: var(--otto-bg, #fff);
  color: var(--otto-text, #273149);
  overflow-wrap: anywhere;
  line-height: 1.6;
}
body.review-conversation-active #emailView #ottoBookingEmailPreview h2 { font-size: 19px; margin: 7px 0 14px; }
body.review-conversation-active .review-proposed-email label { display: block; margin: 12px 0 5px; font-size: 12px; font-weight: 600; }
body.review-conversation-active .review-proposed-email :is([data-review-to], [data-review-subject], [data-review-body]) {
  display: block;
  box-sizing: border-box;
  width: 100%;
  min-width: 0;
  padding: 10px 12px;
  border: 1px solid var(--otto-line, #dcd5e8);
  border-radius: 8px;
  background: var(--otto-bg, #fff);
  color: var(--otto-text, #273149);
  font: inherit;
  line-height: 1.55;
}
body.review-conversation-active .review-proposed-email textarea[data-review-body] { min-height: 330px; resize: vertical; }
body.review-conversation-active :is(.review-proposed-email, .review-chat-box) :is(input, textarea, button, summary):focus-visible { outline: 2px solid var(--og-brand, #7141bd); outline-offset: 2px; }
@media (min-width: 1000px) and (max-width: 1449px) {
  body.review-conversation-active { --review-guide-width: 300px; --review-guide-reserve: 332px; }
  body.review-conversation-active #ottoBookingCoach { padding: 12px; }
  body.review-conversation-active #ottoBookingEmailPreview .review-email-grid { gap: 12px; }
  body.review-conversation-active #emailView #ottoBookingEmailPreview :is(.review-source-email, .review-proposed-email) { padding: 14px; }
}
@media (max-width: 999px) {
  body.review-conversation-active { --review-guide-reserve: 0px; }
  body.review-conversation-active #ottoBookingCoach {
    left: var(--review-content-left, 16px);
    right: 16px;
    width: auto;
    bottom: auto;
    height: 230px;
    max-height: min(230px, calc(100dvh - var(--review-guide-top) - 16px));
    padding: 12px;
  }
  body.review-conversation-active #emailView .ow-root { width: 100%; margin-right: 0; padding-top: var(--review-guide-stack-reserve); box-sizing: border-box; }
  body.review-conversation-active #emailView #owPanel,
  body.review-conversation-active #emailView #ottoBookingEmailPreview { padding-top: 16px; }
  body.review-conversation-active #ottoBookingEmailPreview .review-email-grid { grid-template-columns: minmax(0, 1fr); }
  body.review-conversation-active #ottoBookingCoach .review-chat-log { max-height: 160px; }
}

body.review-conversation-active .review-proposed-email :is(input,textarea) { font-weight: 400; font-size: 14px; }
/* Keep the guide and email panels aligned vertically; each scrolls its own content. */
body.review-conversation-active { --review-guide-top: var(--review-aligned-top,84px); }
body.review-conversation-active #ottoBookingCoach header { position:sticky; top:-16px; z-index:3; background:var(--og-bg,#fff); display:grid; grid-template-columns:140px minmax(0,1fr); align-items:center; min-height:150px; }
body.review-conversation-active #ottoBookingCoach header > .og-coach-landing { display:block!important; width:140px; height:140px; min-width:140px; margin:0; padding:0; }
body.review-conversation-active #ottoBookingCoach #ottoBookingDock { width:140px!important; height:140px!important; position:relative; }
body.review-conversation-active #ottoBookingCoach #ottoChatRobot { display:block!important; }
body.review-conversation-active #ottoBookingCoach header .og-icon { position:absolute; top:0; right:0; }
body.review-conversation-active #ottoBookingCoach header > div:not(.og-coach-landing) { padding-top:35px; }
body.review-conversation-active #scheduleFrame { width:calc(100vw - var(--review-schedule-left,82px))!important; margin-right:0; }
body.review-conversation-active #emailView .review-proposed-email :is(input,textarea) { font-weight:400!important; font-size:14px; }
@media(min-width:1000px){
 body.review-conversation-source #emailView #ottoBookingEmailPreview :is(.review-source-email,.review-proposed-email) { height:calc(100dvh - var(--review-guide-top) - 16px); overflow:auto; min-height:280px; }
 body.review-conversation-source #emailView #ottoBookingEmailPreview .review-email-grid { align-items:start; }
}
@media(max-width:1449px){body.review-conversation-active #ottoBookingCoach header{top:-12px;}}
@media(max-width:999px){
 body.review-conversation-active #scheduleFrame { margin-top:0; }
 body.review-conversation-active #ottoBookingCoach header { position:sticky; top:-12px; }
}

body.review-conversation-active [data-reply-option]{display:block;width:100%;margin:8px 0;padding:12px;border:1px solid #dcd5e8;border-radius:8px;background:white;color:inherit;font:inherit;}

.ow-quoted-message{margin-top:18px;border-top:1px solid #ded9e9;padding-top:12px}.ow-quoted-message summary{cursor:pointer;color:#493a8a;font-weight:600}.ow-quoted-message blockquote{margin:14px 0;padding:0 0 0 14px;border-left:3px solid #d9d2e8}.ow-plain-copy{font:14px/1.65 -apple-system,BlinkMacSystemFont,Arial,sans-serif}.ow-plain-copy a{word-break:break-word}.ow-formatted-email{width:100%;min-height:620px;border:1px solid #e3dfeb;border-radius:8px;background:white} [data-reload-source]{margin-left:8px;padding:6px 10px;border:1px solid #ded9e9;border-radius:6px;background:white;color:inherit;cursor:pointer}

/* One consistent navigation footer; secondary actions stay in Review options. */
body.review-conversation-active #ottoBookingCoach .og-coach-nav{position:sticky;bottom:-16px;z-index:4;display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);margin:16px -16px -16px;padding:12px 16px;background:var(--og-bg,#fff);border-top:1px solid var(--og-line,#ded9e9)}
body.review-conversation-active #ottoBookingCoach .og-coach-nav button{width:100%;min-height:44px;margin:0}
body.review-conversation-active [data-review-options]{margin-top:12px;border:1px solid #ded9e9;border-radius:8px;background:var(--og-bg,#fff)}
body.review-conversation-active [data-review-options]>summary{padding:12px;cursor:pointer;font-weight:600}
body.review-conversation-active .review-options-body{padding:0 12px 12px;display:grid;gap:10px}
body.review-conversation-active .review-options-body button{width:100%;margin:0}
body.review-conversation-active [data-review-status]{margin:12px 0}
body.review-conversation-active [data-review-status] [data-error]:empty{display:none}
@media(max-width:1449px){body.review-conversation-active #ottoBookingCoach .og-coach-nav{bottom:-12px;margin:16px -12px -12px;padding:12px}}
body.review-conversation-active #ottoBookingCoach{display:flex;flex-direction:column}
body.review-conversation-active #ottoBookingCoach>*{flex-shrink:0}
body.review-conversation-active #ottoBookingCoach .og-coach-nav{margin-top:auto}
body.review-conversation-active #ottoBookingCoach [data-review-options]{margin-bottom:16px}

.ow-complete-email{border:1px solid #dcd5e8;border-radius:8px;background:white;overflow:hidden}.ow-complete-email textarea{border:0!important;border-radius:0!important;margin:0!important;display:block;width:100%;box-sizing:border-box}.ow-inline-signature{padding:16px 12px 20px;background:white;overflow:auto}.ow-inline-signature:empty{display:none}.ow-inline-signature [contenteditable]{cursor:text;min-width:1em;display:inline-block;outline:none}.ow-inline-signature [contenteditable]:focus{outline:1px solid #7141bd;background:#f5f1fa}.ow-inline-signature a{cursor:text}.ow-complete-email .ow-inline-signature table{max-width:100%}

body.review-conversation-active #ottoBookingCoach .og-review-progress{order:0;margin:0 0 12px;padding:12px}body.review-conversation-active #ottoBookingCoach [data-review-tools]{margin:0 0 12px}body.review-conversation-active #ottoBookingCoach .review-chat-box{margin:0}body.review-conversation-active .otto-understanding-body{padding:0 12px 12px}body.review-conversation-active .otto-key-facts{margin:12px 0;display:grid;gap:8px}body.review-conversation-active .otto-key-facts>div{display:grid;grid-template-columns:95px 1fr;gap:8px}body.review-conversation-active .otto-key-facts dt{font-size:11px;color:#637184}body.review-conversation-active .otto-key-facts dd{font-size:12px;line-height:1.5;margin:0;overflow-wrap:anywhere}body.review-conversation-active [data-approve-understanding]{width:100%;margin-top:10px}body.review-conversation-active #ottoBookingCoach .otto-understanding-body [data-review-chat-form]{padding:12px 0}body.review-conversation-active #ottoBookingCoach .otto-understanding-body .review-chat-log{padding:0}

#ottoBookingCoach [data-completion-options]{display:grid;gap:8px;margin-top:auto;padding:16px 0 8px;font-size:12px;font-weight:600}#ottoBookingCoach [data-completion-options] select{width:100%;padding:10px;border:1px solid #ddd9ed;border-radius:10px;background:white;color:#26223e;font:inherit}#ottoBookingCoach [data-completion-options]+.og-coach-nav{margin-top:0}#ottoBookingCoach .og-coach-nav .og-primary{white-space:normal}

body.review-conversation-active #ottoBookingCoach .og-coach-nav [data-completion-options]{grid-column:1 / -1;margin:0;padding:0 0 4px}

body.review-conversation-active #ottoBookingCoach .og-coach-nav.og-final-actions{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}body.review-conversation-active #ottoBookingCoach .og-final-actions [data-next]{grid-column:1/-1;min-height:46px}

.ow-final-email-options{display:flex;flex-wrap:wrap;gap:10px;margin:14px 0 20px;padding:14px;border:1px solid #ded8ed;border-radius:12px;background:#faf8ff}.ow-final-email-options button{padding:10px 14px;border:1px solid #d7cee7;border-radius:9px;background:white;color:#38216d;font-weight:600;cursor:pointer}.ow-final-email-options small{flex-basis:100%;color:#6b6479}

#ottoBookingCoach [data-chat-purpose]{width:100%;margin:8px 0;padding:8px;border:1px solid #dcd5e9;border-radius:8px;background:white;color:#3b3053;font-size:12px}

/* Task overview: readable states and a single primary next action. */
.ow-task-dashboard{max-width:1160px;margin:auto;padding:32px 24px;}
.ow-task-heading{display:flex;align-items:center;justify-content:space-between;gap:24px;margin-bottom:24px;}.ow-task-heading h2{margin:0 0 8px;font-size:28px}.ow-task-heading p{margin:0;color:#667085}.ow-task-heading>button{flex-shrink:0}
.ow-task-overview{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin-bottom:28px}.ow-task-overview>div{border:1px solid var(--task-border);border-radius:16px;background:var(--task-bg);padding:20px;display:flex;gap:14px;align-items:center;color:var(--task-ink)}.ow-task-overview strong{font-size:30px}.ow-task-overview span{font-weight:650}
.task-new{--task-bg:#fff8e8;--task-border:#edd59b;--task-ink:#845608}.task-continue{--task-bg:#f1edff;--task-border:#d3c5f6;--task-ink:#5431a6}.task-waiting{--task-bg:#edf6ff;--task-border:#c1dbf2;--task-ink:#23628d}.task-done{--task-bg:#edf9f1;--task-border:#baddc8;--task-ink:#28714b}.task-muted{--task-bg:#f3f4f6;--task-border:#dde0e7;--task-ink:#667085}
.ow-task-dashboard .ow-task-filters{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:20px}.ow-task-filters button span{margin-left:6px;opacity:.75}.ow-task-dashboard .ow-task{display:grid;grid-template-columns:minmax(0,1fr) 170px;align-items:center;gap:24px;padding:24px;border:1px solid #e1e4ec;border-left:5px solid var(--task-border);border-radius:16px;background:white;margin-bottom:14px;box-shadow:0 3px 12px #24345104}.ow-task-status{display:flex;gap:12px;align-items:center;font-size:12px;font-weight:650}.ow-status-pill{display:inline-block;padding:6px 10px;border-radius:7px;color:var(--task-ink);background:var(--task-bg)}.ow-task-dashboard .ow-task h3{margin:12px 0 6px;font-size:20px}.ow-task-dashboard .ow-task-service{margin:0 0 5px}.ow-task-dashboard .ow-task-subject{color:#758094;font-size:13px;overflow-wrap:anywhere}.ow-task-dashboard .ow-task-next{margin:14px 0 0;font-size:14px;color:#344054}.ow-task-dashboard .ow-task-actions{display:flex;flex-direction:column;align-items:stretch;gap:10px}.ow-task-more summary{text-align:center;cursor:pointer;color:#667085;font-size:13px;padding:8px}.ow-task-more>div{display:flex;flex-direction:column;gap:6px}.ow-task-more button{font-size:13px}.ow-task-dashboard .ow-primary{min-height:44px}
@media(max-width:760px){.ow-task-dashboard{padding:20px 12px}.ow-task-heading{align-items:flex-start;flex-direction:column}.ow-task-overview{gap:8px}.ow-task-overview>div{padding:12px;flex-direction:column;align-items:flex-start;gap:4px}.ow-task-overview span{font-size:12px}.ow-task-dashboard .ow-task{grid-template-columns:1fr;gap:16px;padding:18px}.ow-task-dashboard .ow-task-actions{flex-direction:row;align-items:start}.ow-task-actions>.ow-primary{flex:1}.ow-task-more{flex:1}}

/* Compact OTTO composer: one message field and two direct actions. */
body.review-conversation-active #ottoBookingCoach .otto-understanding-body [data-review-chat-form]{padding:10px 0 0;gap:10px}
body.review-conversation-active #ottoBookingCoach [data-review-chat-input]{min-height:76px;height:76px;margin-top:6px;resize:vertical}
body.review-conversation-active #ottoBookingCoach .otto-chat-actions{display:grid;grid-template-columns:1fr 1fr;gap:8px}
body.review-conversation-active #ottoBookingCoach .otto-chat-actions button{width:100%;margin:0;min-width:0;min-height:42px;padding:10px 12px;font-size:13px;line-height:1.3;justify-self:stretch}
.otto-existing-appointment{margin:0 0 12px;padding:12px;border:1px solid #dcd5e8;border-radius:12px;background:#f8f5ff}.otto-existing-appointment summary{font-weight:700;cursor:pointer}.otto-existing-appointment input,.otto-existing-appointment select,.otto-existing-appointment button{width:100%;margin:6px 0;box-sizing:border-box}.otto-existing-appointment p{font-size:12px}
.otto-appointment-check{margin:12px 0;padding:16px;border:1px solid #e5b75d;border-radius:14px;background:#fff8e8;color:#674810;}.otto-appointment-check[data-appointment-check="linked"]{background:#edf8f1;border-color:#b3dac3;color:#225c3a;}.otto-appointment-check p{font-size:14px;line-height:1.5;}.otto-appointment-check button{margin:6px 6px 0 0;}

.otto-email-operations{margin:12px 0;padding:12px;border:1px solid #d9d3ed;border-radius:12px;background:#f8f7fc}.otto-email-operations summary{font-weight:700;cursor:pointer}.otto-email-operations li{margin:8px 0}.otto-email-operations label{display:block;margin:10px 0}.otto-email-operations input,.otto-email-operations select{width:100%;box-sizing:border-box;padding:8px}.otto-email-operations button{margin-top:8px}

.otto-email-pricing{margin:12px 0;padding:12px;border:1px solid #c3ddd3;background:#f4faf7;border-radius:12px}.otto-email-pricing summary{font-weight:700;cursor:pointer}.otto-email-pricing label{display:block;margin:10px 0}.otto-email-pricing input,.otto-email-pricing select{box-sizing:border-box;width:100%;padding:8px}.otto-email-pricing [data-price-results] button{display:grid;width:100%;text-align:left;gap:4px;margin:6px 0;padding:10px;border:1px solid #cbded5;border-radius:8px;background:white;white-space:normal}.otto-email-pricing [data-price-results] button[aria-pressed=true]{border-color:#24704e;background:#e3f4eb}.otto-email-pricing small{font-weight:400}.otto-pricing-actions{display:flex;flex-wrap:wrap;gap:8px}.otto-pricing-actions button{padding:8px;font-size:13px}.otto-email-pricing [data-price-status]{color:#854d0e}

.otto-email-pricing input,.otto-email-pricing select{border:1px solid #d6d1e5;border-radius:9px;background:#fff;font:inherit}

/* Step one replaces the proposed email only; source and conversation keep their existing layout. */
body.review-conversation-source #ottoBookingEmailPreview .step-one-panel{padding:24px!important;color:#22273d;scrollbar-gutter:stable}
.step-one-eyebrow{font-size:11px;font-weight:800;letter-spacing:.1em;color:#686083;margin-bottom:12px}
.step-one-panel h2{font-size:27px;line-height:1.15;margin:0 0 8px;letter-spacing:-.03em}
.step-one-customer{color:#737b91;font-size:15px;margin:0 0 22px}
.step-one-summary{padding:18px;border:1px solid #ded5f4;border-radius:14px;background:#f7f4fc;margin-bottom:18px}
.step-one-summary strong{font-size:11px;letter-spacing:.08em;color:#635097}.step-one-summary p{font-size:15px;line-height:1.55;margin:10px 0 0;white-space:pre-line}.step-one-summary small{display:block;margin-top:10px;color:#6b6384}
.step-one-facts{display:flex;flex-wrap:wrap;gap:12px 20px;padding:0 0 20px;border-bottom:1px solid #e5e2ed;margin-bottom:20px}.step-one-facts span{display:flex;flex-direction:column;gap:4px;font-size:13px}.step-one-facts small{color:#737b91}
.step-one-panel h3{font-size:21px;margin:0 0 5px;letter-spacing:-.02em}.step-one-caption{color:#737b91;font-size:13px;margin:0 0 16px}
.step-one-actions{display:grid;gap:10px;list-style:none;padding:0;margin:0}.step-one-card{display:grid;grid-template-columns:34px minmax(0,1fr);gap:12px;padding:15px;border:1px solid var(--step-border);border-radius:14px;background:var(--step-bg)}
.step-one-card.tone-green{--step-bg:#f0faf4;--step-border:#b9e5ce;--step-accent:#22804d;--step-pill:#def3e6}.step-one-card.tone-amber{--step-bg:#fff9ed;--step-border:#efd399;--step-accent:#895508;--step-pill:#ffebbe}.step-one-card.tone-blue{--step-bg:#f0f7ff;--step-border:#c4defb;--step-accent:#255fa1;--step-pill:#dfedff}.step-one-card.tone-purple{--step-bg:#f7f4ff;--step-border:#ddd2f8;--step-accent:#6544a4;--step-pill:#eae2fb}
.step-one-number{width:34px;height:34px;border-radius:50%;display:grid;place-items:center;background:var(--step-pill);color:var(--step-accent);font-weight:750;font-size:16px}.step-one-card-heading{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:6px}.step-one-card h4{font-size:15px;margin:0;font-weight:750;line-height:1.3}.step-one-status{border-radius:20px;padding:4px 9px;background:var(--step-pill);color:var(--step-accent);font-size:10px;font-weight:750;white-space:nowrap}.step-one-card p{font-size:13px;line-height:1.5;color:#68748b;margin:7px 0 0}
.step-one-panel button[data-step-one-action],.step-one-panel button[data-step-one-complete]{display:block;width:100%;margin-top:14px;padding:12px 16px;border:0;border-radius:10px;background:linear-gradient(110deg,#6045bb,#403185);color:white;font-size:14px;font-weight:750;cursor:pointer}.step-one-panel button:disabled{opacity:.55;cursor:wait}.step-one-panel button:focus-visible{outline:3px solid #22bfd6;outline-offset:3px}.step-one-panel button:hover:not(:disabled){filter:brightness(1.08)}
.step-one-resolved{border:1px solid #b9e5ce;background:#f0faf4;border-radius:12px;padding:16px;margin-top:14px;color:#22804d;font-size:14px}.step-one-footnote{color:#7b8395;font-size:12px;border-top:1px solid #e5e2ed;padding-top:16px;margin:18px 0 0}
@media(max-width:1100px){body.review-conversation-source #ottoBookingEmailPreview .step-one-panel{padding:16px!important}.step-one-panel h2{font-size:23px}.step-one-card{padding:12px;gap:9px}.step-one-card-heading{display:block}.step-one-status{display:inline-block;margin-top:5px}}

/* Full-message comparison uses the same protected renderer as Inbox. */
dialog.otto-compare-dialog{width:min(1560px,96vw);max-width:96vw;height:94vh;max-height:94vh;padding:0;border:1px solid #ddd7ef;border-radius:24px;color:#242237;background:#faf9fd;box-shadow:0 32px 100px #21174355;overflow:hidden}
dialog.otto-compare-dialog[open]{display:flex;flex-direction:column;gap:0}dialog.otto-compare-dialog::backdrop{background:#19152d88;backdrop-filter:blur(5px)}
.otto-compare-dialog .compare-heading{display:flex;align-items:flex-start;justify-content:space-between;padding:22px 28px 16px;background:linear-gradient(110deg,#ede6fc,#fff 65%)}
.otto-compare-dialog .compare-heading span{font-size:11px;font-weight:800;letter-spacing:1.5px;color:#5944a2}.otto-compare-dialog .compare-heading h2{font-size:28px;line-height:1.2;margin:7px 0}.otto-compare-dialog .compare-heading p{margin:0;font-size:14px;color:#716b80}.otto-compare-dialog button{font:inherit;cursor:pointer;border-radius:12px;padding:11px 16px;border:1px solid #dcd4ee;background:white;color:#48358b;font-size:13px;font-weight:700;transition:background .15s,box-shadow .15s}.otto-compare-dialog button:hover{background:#efe8ff;box-shadow:0 3px 12px #46347718}.otto-compare-dialog button:focus-visible{outline:3px solid #27c9dd;outline-offset:3px}.otto-compare-dialog button:disabled{opacity:.55;cursor:wait}
.otto-compare-dialog .compare-guide{display:flex;gap:16px;align-items:flex-start;margin:0 24px 16px;padding:14px 18px;border:1px solid #ded5f2;border-radius:16px;background:#f0eafa}.otto-compare-dialog .compare-otto-mark{border-radius:12px;background:#393080;color:#79ecfc;font-size:12px;letter-spacing:1px;padding:13px 10px;font-weight:800}.otto-compare-dialog .compare-guide strong{font-size:15px}.otto-compare-dialog .compare-guide p{margin:5px 0;font-size:13px;line-height:1.45;color:#625b73}.otto-compare-dialog .compare-guide details{font-size:12px;color:#5c488b}.otto-compare-dialog .compare-guide ul{margin:6px 0 0;padding-left:20px}.otto-compare-dialog .compare-emails{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:18px;padding:0 24px 18px;min-height:0;flex:1}
.otto-compare-dialog [data-compare-email]{display:flex;flex-direction:column;min-width:0;min-height:0;border:1px solid #ddd7ea;border-radius:18px;background:white;overflow:hidden}.otto-compare-dialog [data-compare-email].is-kept{border-color:#9674dc;box-shadow:0 0 0 2px #ded2f5}.otto-compare-dialog .compare-card-heading{display:flex;align-items:center;justify-content:space-between;padding:12px 18px;border-bottom:1px solid #ece7f3;background:#faf8fe}.otto-compare-dialog .compare-card-heading span{font-size:11px;font-weight:800;letter-spacing:1px;color:#625480}.otto-compare-dialog [aria-pressed=true]{background:#ece4fd;color:#4c2996;border-color:#b99be7}.otto-compare-dialog .compare-mail-meta{padding:14px 18px 7px}.otto-compare-dialog .compare-mail-meta h3{font-size:17px;line-height:1.35;margin:0 0 9px;overflow-wrap:anywhere}.otto-compare-dialog .compare-mail-meta p{font-size:12px;line-height:1.4;margin:3px 0;overflow-wrap:anywhere;color:#6b647a}.otto-compare-dialog .compare-mail-meta b{color:#393447;margin-right:7px}.otto-compare-dialog .compare-load{margin:0;padding:6px 18px;font-size:11px;color:#327b59;background:#f0faf5}.otto-compare-dialog .compare-load.is-warning{color:#936418;background:#fff6df}.otto-compare-dialog .compare-mail-body{flex:1;min-height:0;overflow:auto;background:white;padding:0}.otto-compare-dialog .compare-mail-body .ow-formatted-email{display:block;width:100%;height:100%;min-height:250px;border:0}.otto-compare-dialog .ow-readable-email{padding:12px;font-size:12px}.otto-compare-dialog .ow-plain-email{padding:18px;font-size:14px;line-height:1.6}
.otto-compare-dialog .compare-footer{display:flex;align-items:center;justify-content:space-between;gap:20px;border-top:1px solid #ded7ed;padding:16px 24px;background:white}.otto-compare-dialog .compare-footer strong{font-size:13px}.otto-compare-dialog .compare-footer p{font-size:11px;line-height:1.4;color:#777083;max-width:610px;margin:5px 0 0}.otto-compare-dialog .compare-buttons{display:flex;gap:10px;flex-shrink:0}.otto-compare-dialog [data-compare-combine]{color:white;background:linear-gradient(110deg,#7253c6,#452091);border-color:#6140ae}.otto-compare-dialog [data-compare-combine]:hover{background:#4e269b}
@media(max-width:1050px){.otto-compare-dialog .compare-footer{align-items:stretch;flex-direction:column;gap:10px}.otto-compare-dialog .compare-buttons{justify-content:flex-end}.otto-compare-dialog .compare-guide{margin-bottom:10px}.otto-compare-dialog .compare-heading{padding:15px 24px}.otto-compare-dialog .compare-mail-meta h3{font-size:15px}}
@media(max-width:650px){dialog.otto-compare-dialog{width:98vw;max-width:98vw}.otto-compare-dialog .compare-emails{overflow-x:auto;grid-template-columns:360px 360px;padding:0 12px 12px}.otto-compare-dialog .compare-guide{margin:0 12px 10px;padding:10px}.otto-compare-dialog .compare-footer{padding:12px}.otto-compare-dialog .compare-heading h2{font-size:22px}}

/* Step-one decisions: purple pending, green completed. */
.step-one-choices{display:grid;gap:10px;margin-top:16px}
body.review-conversation-active #emailView .step-one-choices label{margin:0;font-size:14px;display:flex;align-items:center;gap:12px;padding:14px 16px;border:1px solid var(--step-border);border-radius:12px;background:#fff;cursor:pointer;font-weight:600;color:var(--step-accent)}
body.review-conversation-active #emailView .step-one-choices input{margin:0;padding:0;width:22px;height:22px;flex:0 0 22px;accent-color:var(--step-accent)}
.step-one-choices label:has(input:checked){background:var(--step-pill)}
.step-one-choices label:has(input:disabled){cursor:default}
.step-one-choices label:focus-within{outline:3px solid var(--step-accent);outline-offset:3px}

/* Step 1 only: the existing coach and its controls share the email workspace. */
body.otto-integrated-step-one #emailView{padding-right:0!important;margin-right:0!important;width:auto!important;max-width:none!important}
body.otto-integrated-step-one #ottoBookingEmailPreview{padding:0 16px 14px!important;margin-right:0!important;width:auto!important;max-width:none!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach{position:relative!important;inset:auto!important;top:auto!important;right:auto!important;width:100%!important;max-width:none!important;height:var(--step-one-height,calc(100dvh - 200px))!important;max-height:none!important;min-height:440px;display:flex!important;flex-direction:column!important;gap:12px!important;padding:0!important;border:0!important;border-radius:0!important;background:transparent!important;box-shadow:none!important;overflow:visible!important;box-sizing:border-box}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach>header{display:grid!important;grid-template-columns:100px minmax(0,1fr) auto!important;align-items:center!important;min-height:100px!important;padding:12px 20px!important;background:white!important;border:1px solid #e3deef!important;border-radius:18px 18px 0 0!important;gap:18px!important;margin:0!important;flex:none}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-landing{width:100px!important;height:100px!important;min-width:100px!important;min-height:100px!important;max-width:100px!important;padding:0!important;margin:0!important;border:0!important;background:transparent!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach #ottoBookingDock{width:100px!important;height:100px!important;min-height:100px!important;border:0!important;border-radius:12px!important;background:transparent!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach>header strong{font-size:25px!important;line-height:1.2!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach>header .og-coach-context{font-size:13px!important;margin-top:6px!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach>.og-review-progress{margin:-13px 0 0!important;padding:8px 20px 15px 138px!important;background:white!important;border:1px solid #e3deef!important;border-top:0!important;border-radius:0 0 18px 18px!important;flex:none}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach>.og-review-progress>strong,body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach>.og-review-progress>progress{display:none!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach>.og-review-progress ol{display:flex!important;flex-wrap:wrap;gap:18px!important;justify-content:space-between;margin:0!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach>.og-review-progress li{display:flex!important;gap:8px!important;align-items:center;font-size:12px!important;flex:1;min-width:100px}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach>.og-review-progress small{display:none!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .review-email-grid{display:grid!important;grid-template-columns:minmax(0,.85fr) minmax(0,1.15fr)!important;gap:16px!important;flex:1!important;min-height:0!important;overflow:hidden!important;margin:0!important;padding:0!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .review-source-email,body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-understanding{height:100%!important;max-height:none!important;min-height:0!important;overflow:auto!important;overscroll-behavior:contain;box-sizing:border-box;border:1px solid #e3deef!important;border-radius:18px!important;background:white!important;padding:20px!important;scrollbar-gutter:stable}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-panel{padding:0!important;height:auto!important;max-height:none!important;overflow:visible!important;border:0!important;border-radius:0!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-panel h2{font-size:23px!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-customer{font-size:13px;margin-bottom:10px}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-summary{background:transparent;border:0;padding:0;margin:0 0 16px}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-summary p{font-size:15px!important;margin:0;line-height:1.55}
body.otto-integrated-step-one .step-one-route{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin:0 0 16px}
body.otto-integrated-step-one .step-one-route>div{display:flex;gap:10px;padding:12px;background:#f8f6fc;border-radius:10px;min-width:0}
body.otto-integrated-step-one .step-one-route span{color:#6544a4}body.otto-integrated-step-one .step-one-route small{color:#727a8c}body.otto-integrated-step-one .step-one-route p{margin:4px 0 0;font-size:13px;overflow-wrap:anywhere}
body.otto-integrated-step-one .step-one-missing{background:#f3edff;border-radius:10px;padding:12px;margin-bottom:16px;font-size:13px}.step-one-missing ul{margin:6px 0 0;padding-left:18px}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-actions{gap:8px;margin-top:10px}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-card{padding:12px;grid-template-columns:26px minmax(0,1fr);gap:8px}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-number{width:26px;height:26px;font-size:13px}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-card h4{font-size:14px}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-choices{grid-template-columns:1fr 1fr;gap:8px;margin-top:8px}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-choices label{padding:9px;font-size:12px}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach [data-review-tools]{display:flex!important;flex-direction:column!important;position:static!important;height:auto!important;min-height:0!important;max-height:none!important;overflow:visible!important;padding:0!important;margin-top:16px!important;border-top:1px solid #ece7f5!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .otto-chat-scroll{height:auto!important;max-height:260px!important;flex:none!important;overflow:auto!important;padding:12px 0!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach [data-review-chat-form]{position:static!important;flex:none!important;margin:0!important;background:white!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav{position:static!important;display:flex!important;align-items:center;justify-content:flex-end;gap:12px!important;padding:12px 16px!important;margin:0!important;border:1px solid #e3deef!important;border-radius:12px!important;background:white!important;flex:none!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav button{width:auto!important;min-width:150px!important}
body.otto-integrated-step-one .step-one-save-note{margin-right:auto;font-size:12px;color:#747c90}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach>.review-step-help{display:none!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach>[data-error]:empty{display:none!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-footnote{display:none}
@media(max-width:850px){body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach{height:auto!important}body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .review-email-grid{display:flex!important;flex-direction:column!important;overflow:visible!important}body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .review-source-email{height:auto!important;max-height:420px!important;flex:none!important}body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-understanding{height:auto!important;overflow:visible!important}body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach>.og-review-progress{padding-left:18px!important}body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach>header{grid-template-columns:70px 1fr auto!important;padding:12px!important;gap:10px!important}body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach>header strong{font-size:20px!important}body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-landing,body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach #ottoBookingDock{width:70px!important;height:70px!important;min-width:70px!important;min-height:70px!important}body.otto-integrated-step-one .step-one-save-note{display:none}body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav{position:sticky!important;bottom:0!important;z-index:10}body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav button{min-width:0!important;flex:1}body.otto-integrated-step-one .step-one-route{grid-template-columns:1fr}}
body.otto-integrated-step-one #ottoBookingDock #ottoChatRobot{width:100%!important;height:100%!important;min-width:0!important;min-height:0!important;position:relative!important;inset:auto!important;margin:0!important;transform:none!important}

body.otto-integrated-step-one #emailView .ow-root{width:100%!important;max-width:none!important;margin-right:0!important;padding-top:0!important}
body.otto-integrated-step-one #emailView .ow-header{min-height:0!important;padding:8px 20px!important}
body.otto-integrated-step-one #emailView .ow-header h1,body.otto-integrated-step-one #emailView .ow-header p{display:none!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview{padding-top:0!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-understanding{display:flex!important;flex-direction:column!important;overflow:hidden!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-panel{flex:1!important;min-height:0!important;overflow:auto!important;scrollbar-gutter:stable}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach [data-review-tools]{flex:none!important;margin-top:10px!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .otto-chat-scroll{max-height:110px!important;padding:8px 0!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-card:first-child,body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-card:last-child{padding:8px 10px}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-card p{font-size:12px;margin-top:4px}
@media(max-width:850px){body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-panel{flex:none!important;overflow:visible!important}body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-understanding{overflow:visible!important}body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-choices{grid-template-columns:1fr}}
body.otto-integrated-step-one #emailView .ow-header{display:none!important}
body.otto-integrated-step-one #emailView .ow-sample-note{font-size:11px!important;margin:3px 20px 8px!important;padding:0!important}
body.otto-integrated-step-one .step-one-context{list-style:none;padding:5px 0;font-size:12px;color:#706681}.step-one-context summary{cursor:pointer}.step-one-context p{margin:7px 0;line-height:1.5}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-facts{padding-bottom:10px;margin-bottom:10px}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-route{margin-bottom:10px}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-customer{margin-bottom:6px}

/* Restore the full summary/action cards in the wide Step 1 layout. */
body.otto-integrated-step-one #emailView .ow-sample-note,
body.otto-integrated-step-one #emailView #owStatus[data-routine-sync="true"]{display:none!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-understanding{display:block!important;overflow:auto!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-panel{height:auto!important;min-height:0!important;max-height:none!important;overflow:visible!important;scrollbar-gutter:auto}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-summary{padding:16px!important;border:1px solid #ded5f4!important;border-radius:14px;background:#f7f4fc!important;margin:12px 0 16px!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-summary p{margin-top:8px!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-card{padding:14px!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach [data-review-tools]{margin-top:18px!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach>header{grid-template-columns:112px minmax(0,1fr) auto!important;padding:12px 18px!important;gap:18px!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-landing{width:112px!important;height:112px!important;min-width:112px!important;min-height:112px!important;max-width:112px!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach #ottoBookingDock{display:flex!important;align-items:center!important;justify-content:center!important;width:112px!important;height:112px!important;min-width:112px!important;min-height:112px!important;box-sizing:border-box!important;border:1px solid #cfc7e6!important;border-radius:18px!important;background:linear-gradient(150deg,#fff,#f5f1fc)!important;padding:14px!important;overflow:hidden!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach #ottoBookingDock #ottoChatRobot{flex:none!important;width:84px!important;height:84px!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach>.og-review-progress{padding-left:148px!important}
@media(max-width:850px){body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach>header{grid-template-columns:88px minmax(0,1fr) auto!important;gap:10px!important}body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-landing,body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach #ottoBookingDock{width:88px!important;height:88px!important;min-width:88px!important;min-height:88px!important;max-width:88px!important}body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach #ottoBookingDock{padding:10px!important}body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach #ottoBookingDock #ottoChatRobot{width:66px!important;height:66px!important}body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach>.og-review-progress{padding-left:18px!important}}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach #ottoBookingDock .otto-hover-body{position:relative!important;width:100%!important;height:100%!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach #ottoBookingDock .robot-card{position:absolute!important;inset:auto!important;top:50%!important;left:50%!important;transform:translate(-50%,-50%) scale(.72)!important;transform-origin:center!important;width:112px!important;height:108px!important}

/* Request details: lavender tiles, purple outline icons and pickup-to-delivery route. */
.otto-summary-details{margin:0 0 22px;color:#19213b}
.otto-detail-timing{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin-bottom:12px}
.otto-detail-tile{display:flex;align-items:center;gap:14px;min-width:0;padding:14px 16px;border:1px solid #eeeaf7;border-radius:12px;background:#f8f7fc}
.otto-detail-tile>div{min-width:0}.otto-detail-tile b{display:block;font-size:15px;line-height:1.4;font-weight:700;overflow-wrap:anywhere;color:#19213b}
.otto-detail-tile small{display:block;margin-top:2px;font-size:13px;line-height:1.4;color:#788096}
.otto-detail-icon{display:grid;place-items:center;flex:0 0 44px;width:44px;height:44px;border-radius:50%;background:#eee8ff;color:#593db9}
.otto-detail-icon svg{width:26px;height:26px}.otto-detail-route{display:grid;grid-template-columns:minmax(0,1fr) 72px minmax(0,1fr);align-items:center;gap:12px}
.otto-route-arrow{width:100%;height:24px;fill:none;stroke:#ad95ef;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}
@media(max-width:1100px){.otto-detail-route{grid-template-columns:minmax(0,1fr) 28px minmax(0,1fr);gap:6px}.otto-detail-tile{padding:12px;gap:10px}}
@media(max-width:540px){.otto-detail-timing,.otto-detail-route{grid-template-columns:minmax(0,1fr)}.otto-route-arrow{width:32px;height:24px;transform:rotate(90deg);justify-self:center}.otto-detail-route{gap:6px}}

/* Step 1 uses the summary and action choices without a chat section. */
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach [data-review-tools]{display:none!important}

/* Step 1 page heading and progress in the persistent bottom navigation. */
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach>header{grid-template-columns:minmax(0,1fr) auto!important;min-height:0!important;padding:16px 4px!important;border:0!important;border-radius:0!important;background:transparent!important;gap:12px!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach>header .og-coach-landing{display:none!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach>header .og-eyebrow{display:block!important;font-size:11px!important;letter-spacing:.12em;color:#39328a;margin-bottom:10px;font-weight:800}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach>header strong{display:block;font-size:30px!important;letter-spacing:-.035em}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach>header .og-coach-context{display:block!important;font-size:13px!important;color:#747989;margin-top:8px!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav{display:flex!important;flex-wrap:wrap!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav>.og-review-progress{flex:0 0 100%!important;width:100%;box-sizing:border-box;margin:0 0 4px!important;padding:0 0 12px!important;border:0!important;border-bottom:1px solid #e8e4f0!important;border-radius:0!important;background:transparent!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav>.og-review-progress>strong,body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav>.og-review-progress>progress,body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav>.og-review-progress small{display:none!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav>.og-review-progress ol{display:grid!important;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px!important;margin:0!important;padding:0!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav>.og-review-progress li{display:flex!important;align-items:center;gap:8px!important;font-size:12px!important;min-width:0}
@media(max-width:600px){body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav>.og-review-progress ol{grid-template-columns:repeat(2,minmax(0,1fr))}}

/* Compact footer: completion, steps and navigation share one row. */
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav{flex-wrap:nowrap!important;gap:16px!important;padding:12px 16px!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav .step-one-save-note{display:none!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav>.og-review-progress{flex:1 1 auto!important;width:auto!important;min-width:0;margin:0!important;padding:0!important;border:0!important;display:grid!important;grid-template-columns:76px minmax(0,1fr);gap:5px 16px!important;align-items:center}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav>.og-review-progress>strong{display:block!important;grid-column:1;grid-row:1;font-size:12px!important;color:#573ab5;white-space:nowrap}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav>.og-review-progress>progress{display:block!important;grid-column:1;grid-row:2;width:76px!important;height:6px!important;margin:0!important;border:0;border-radius:8px;overflow:hidden;appearance:none;background:#ece6fa;accent-color:#6741ca}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav>.og-review-progress>progress::-webkit-progress-bar{background:#ece6fa;border-radius:8px}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav>.og-review-progress>progress::-webkit-progress-value{background:linear-gradient(90deg,#7954da,#44328d);border-radius:8px;transition:width .25s ease}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav>.og-review-progress[data-complete=true]>progress::-webkit-progress-value{background:#238855}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav>.og-review-progress ol{grid-column:2;grid-row:1 / 3;gap:12px!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav>.og-review-progress li{color:#77778c;font-size:11px!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav>.og-review-progress li[aria-current=step]{color:#503295;font-weight:700}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav>.og-review-progress li:has(.is-done){color:#247d55}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav button{flex:none!important;min-width:130px!important;white-space:nowrap}
@media(max-width:1100px){body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav>.og-review-progress ol{display:none!important}body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav>.og-review-progress{grid-template-columns:1fr}body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav>.og-review-progress>progress{width:100%!important;max-width:160px}}
@media(prefers-reduced-motion:reduce){body.otto-integrated-step-one progress::-webkit-progress-value{transition:none!important}}

body.otto-schedule-overlay #scheduleFrame{width:calc(100vw - var(--review-schedule-left,82px))!important;margin:0!important;height:100%!important}
body.otto-schedule-overlay #ottoBookingCoach{position:fixed!important;left:calc(var(--review-schedule-left,82px) + 18px)!important;right:18px!important;bottom:16px!important;top:auto!important;width:auto!important;height:auto!important;max-height:none!important;padding:0!important;background:white!important;border-radius:14px!important;z-index:1000!important}
body.otto-schedule-overlay #ottoBookingCoach>*:not(.og-coach-nav):not([data-error]){display:none!important}
body.otto-schedule-overlay #ottoBookingCoach>[data-error]:empty{display:none!important}
body.otto-schedule-overlay #ottoBookingCoach .og-coach-nav{display:flex!important;align-items:center;gap:12px;padding:12px!important;margin:0!important}
body.otto-schedule-overlay #ottoBookingCoach .og-review-progress{flex:1;margin:0!important;padding:0!important;border:0!important}
body.otto-schedule-overlay #ottoBookingCoach .og-review-progress>strong,body.otto-schedule-overlay #ottoBookingCoach .og-review-progress>progress,body.otto-schedule-overlay #ottoBookingCoach .og-review-progress small{display:none!important}
body.otto-schedule-overlay #ottoBookingCoach .og-review-progress ol{display:flex!important;justify-content:space-between;gap:10px;margin:0!important;padding:0!important}
body.otto-schedule-overlay #ottoBookingCoach .og-review-progress li{display:flex;align-items:center;gap:6px;font-size:11px}
body.otto-schedule-overlay #ottoBookingCoach .og-coach-nav button{width:auto!important;min-width:90px!important;flex:none!important}
@media(max-width:1000px){body.otto-schedule-overlay #ottoBookingCoach .og-review-progress ol{display:none!important}body.otto-schedule-overlay #ottoBookingCoach .og-review-progress>strong{display:block!important;font-size:12px}}
body.review-conversation-active.otto-schedule-overlay #ottoBookingCoach{min-height:0!important;max-height:120px!important;display:block!important;overflow:visible!important;inset:auto 18px 16px calc(var(--review-schedule-left,82px) + 18px)!important}
body.review-conversation-active.otto-schedule-overlay #ottoBookingCoach>[data-review-tools],body.review-conversation-active.otto-schedule-overlay #ottoBookingCoach>header,body.review-conversation-active.otto-schedule-overlay #ottoBookingCoach>.review-step-help{display:none!important}

/* Final email review: two reading panes with page heading and shared footer. */
body.review-conversation-active.otto-reply-page{--review-guide-reserve:0px}
body.review-conversation-active.otto-reply-page #emailView#emailView .ow-root{width:100%!important;margin:0!important;padding-top:0!important}
body.review-conversation-active.otto-reply-page #ottoBookingCoach#ottoBookingCoach{inset:84px 18px 16px calc(var(--review-content-left,82px) + 18px)!important;width:auto!important;max-width:none!important;max-height:none!important;padding:0!important;background:transparent!important;border:0!important;box-shadow:none!important;overflow:visible!important;pointer-events:none;display:flex!important;flex-direction:column!important}
body.review-conversation-active.otto-reply-page #ottoBookingCoach#ottoBookingCoach>*{display:none!important}
body.review-conversation-active.otto-reply-page #ottoBookingCoach#ottoBookingCoach>header{display:flex!important;align-items:center!important;justify-content:space-between;pointer-events:auto;background:#fff!important;border:0!important;padding:12px 4px!important;margin:0!important;min-height:86px}
body.review-conversation-active.otto-reply-page #ottoBookingCoach#ottoBookingCoach>header .og-coach-landing{display:none!important}
body.review-conversation-active.otto-reply-page #ottoBookingCoach#ottoBookingCoach>header .og-eyebrow{display:block!important;font-size:11px;letter-spacing:.12em;color:#39328a;font-weight:800}
body.review-conversation-active.otto-reply-page #ottoBookingCoach#ottoBookingCoach>header strong{display:block;font-size:28px!important;margin:6px 0}
body.review-conversation-active.otto-reply-page #ottoBookingCoach#ottoBookingCoach>header .og-coach-context{display:block!important;color:#747989;font-size:13px}
body.review-conversation-active.otto-reply-page #ottoBookingCoach#ottoBookingCoach>.og-coach-nav{display:flex!important;align-items:center;flex-wrap:nowrap!important;gap:12px!important;pointer-events:auto;margin-top:auto!important;padding:12px!important;border:1px solid #ded6ef;border-radius:14px;background:#fff!important}
body.review-conversation-active.otto-reply-page #ottoBookingCoach#ottoBookingCoach .og-coach-nav button{width:auto!important;flex:none!important;white-space:nowrap}
body.review-conversation-active.otto-reply-page #ottoBookingCoach#ottoBookingCoach .og-review-progress{flex:1;min-width:0;padding:0!important;margin:0!important;border:0!important;background:transparent!important}
body.review-conversation-active.otto-reply-page #ottoBookingCoach#ottoBookingCoach .og-review-progress>strong{font-size:12px;color:#593bb2}
body.review-conversation-active.otto-reply-page #ottoBookingCoach#ottoBookingCoach .og-review-progress>progress{width:100%;height:5px;accent-color:#6544c3;display:block;margin:4px 0}
body.review-conversation-active.otto-reply-page #ottoBookingCoach#ottoBookingCoach .og-review-progress ol{display:flex!important;justify-content:space-between;gap:12px;margin:4px 0 0!important;padding:0!important}
body.review-conversation-active.otto-reply-page #ottoBookingCoach#ottoBookingCoach .og-review-progress li{display:flex;align-items:center;gap:6px;font-size:11px!important}
body.review-conversation-active.otto-reply-page #ottoBookingCoach#ottoBookingCoach .og-review-progress small{display:none!important}
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body.review-conversation-active.otto-reply-page #emailView#emailView .ow-letter-grid{position:fixed!important;inset:196px 18px 122px calc(var(--review-content-left,82px) + 18px)!important;display:grid!important;grid-template-columns:minmax(0,1fr) minmax(0,1fr)!important;gap:18px!important;min-height:0!important;margin:0!important;overflow:hidden!important}
body.review-conversation-active.otto-reply-page #emailView#emailView .ow-letter-grid>section,body.review-conversation-active.otto-reply-page #emailView#emailView .ow-letter-grid>article,body.review-conversation-active.otto-reply-page #emailView#emailView .ow-letter-grid>.ow-letter,body.review-conversation-active.otto-reply-page #emailView#emailView .ow-letter-grid>.ow-reply{height:100%!important;max-height:none!important;min-height:0!important;overflow:auto!important;box-sizing:border-box;background:white;border:1px solid #e2dced;border-radius:14px;padding:20px!important}
body.review-conversation-active.otto-reply-page #ottoChatRobot,body.review-conversation-active.otto-reply-page #emailView#emailView .ow-tabs,body.review-conversation-active.otto-reply-page #emailView#emailView .ow-header,body.review-conversation-active.otto-reply-page #emailView#emailView .ow-detail-tools,body.review-conversation-active.otto-reply-page #emailView#emailView .ow-request-review{display:none!important}
@media(max-width:1100px){body.review-conversation-active.otto-reply-page #ottoBookingCoach#ottoBookingCoach .og-review-progress ol{display:none!important}}
@media(max-width:700px){body.review-conversation-active.otto-reply-page #emailView#emailView .ow-letter-grid{grid-template-columns:1fr!important;overflow:auto!important}body.review-conversation-active.otto-reply-page #emailView#emailView .ow-letter-grid>*{min-height:350px!important}body.review-conversation-active.otto-reply-page #ottoBookingCoach#ottoBookingCoach>.og-coach-nav{flex-wrap:wrap!important}body.review-conversation-active.otto-reply-page #ottoBookingCoach#ottoBookingCoach .og-review-progress{flex-basis:100%}}

body.review-conversation-active.otto-reply-page #emailView#emailView .ow-letter-grid>*{width:auto!important;max-width:none!important;min-width:0!important;height:100%!important;overflow:auto!important;box-sizing:border-box;background:white;border:1px solid #e2dced;border-radius:14px;padding:20px!important}
body.review-conversation-active.otto-reply-page #emailView#emailView .ow-letter-grid{width:auto!important;max-width:none!important}

/* Expanded navigation reserves the same space for the entire review page. */
body.otto-reply-page:has(.tool-sidebar:hover),body.otto-reply-page:has(.tool-sidebar:focus-within){--review-content-left:var(--sidebar-width,260px)!important}
.original-email-fullscreen{position:fixed;inset:12px;width:calc(100vw - 24px);height:calc(100dvh - 24px);max-width:none;max-height:none;box-sizing:border-box;padding:16px;border:1px solid #ded6ef;border-radius:14px;background:white;overflow:hidden}
.original-email-fullscreen[open]{display:flex;flex-direction:column;gap:12px}
.original-email-fullscreen::backdrop{background:#211a3866}
.original-email-fullscreen>header{display:flex;align-items:center;justify-content:space-between;font:600 20px system-ui}
.original-email-fullscreen button{padding:10px 18px;border:1px solid #d7cce9;border-radius:8px;background:#f5f0ff;color:#452593;cursor:pointer}
.original-email-fullscreen>.ow-formatted-email{flex:1;width:100%!important;height:100%!important;min-height:0!important;max-height:none!important;border:0!important}
body.otto-reply-page .ow-readable-email{display:none!important}

/* AI review reuses the existing workflow without the assistant presentation. */
body.review-conversation-active #ottoChatRobot,
body.review-conversation-active #ottoHoverAnchor,
body.review-conversation-active #ottoBookingCoach#ottoBookingCoach .og-coach-landing{display:none!important}

.review-customer-billing{border:1px solid #dacef7;border-radius:18px;background:#f8f5ff;padding:20px;margin:20px 0;color:#24283a}.review-customer-billing.confirmed{background:#f0faf5;border-color:#a8dfc3}.roles-title{display:flex;align-items:center;justify-content:space-between;gap:12px}.roles-title h3{margin:0!important}.roles-title span{font-size:13px;color:#6140a8}.roles-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.roles-grid fieldset{min-width:0;border:1px solid #ded9eb;border-radius:12px;background:white;padding:12px}.roles-grid legend{font-weight:700}.roles-grid label{display:block;font-size:13px;margin-top:8px}.roles-grid input,.roles-grid select{box-sizing:border-box;width:100%;padding:10px;border:1px solid #ded9eb;border-radius:8px;background:white;font:inherit;color:inherit}.roles-contact-fields{display:grid;grid-template-columns:1fr 1fr;gap:8px}.roles-grid small{font-size:12px;color:#707789}.review-customer-billing button{border:1px solid #cdbced;border-radius:10px;padding:10px 14px;background:#fff;color:#52349b;cursor:pointer}.review-customer-billing [data-confirm-roles]{margin-top:14px;background:#5426af;color:white}.review-customer-billing [data-role-matches] button{display:block;width:100%;text-align:left;margin:4px 0}.review-customer-billing [data-roles-error]{color:#a22}.roles-grid [hidden]{display:none!important}@media(max-width:800px){.roles-grid{grid-template-columns:1fr}}

.roles-details{margin-top:10px}.roles-details summary{font-size:12px;cursor:pointer;color:#5c4197}.roles-grid fieldset>small{display:block;margin-bottom:4px}.roles-grid [data-role-fields]>small{display:block;margin-top:5px}.roles-grid fieldset{align-self:start}.roles-title{margin-bottom:8px}

/* Three review sections share the action-card palette and spacing. */
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.schedule-owner-choice{margin-top:16px;padding:14px;border:1px solid #dacef7;border-radius:12px;background:white}.schedule-owner-choice p{font-size:13px;margin:6px 0 12px}.schedule-owner-choice [data-schedule-owners]{display:flex;flex-wrap:wrap;gap:10px}.schedule-owner-choice button[aria-pressed=true]{background:#5b31ad;color:white;border-color:#5b31ad}.review-customer-billing.confirmed .schedule-owner-choice{border-color:#afe1c8}.review-customer-billing.confirmed .schedule-owner-choice button[aria-pressed=true]{background:#22824f;border-color:#22824f}

/* Review roles use the same cards as Suggested actions. */
.review-customer-billing,.review-customer-billing.confirmed{border:0;background:transparent;padding:0;margin:20px 0}
.review-customer-billing .roles-grid{grid-template-columns:minmax(0,1fr);gap:10px}
.role-action-card>div{min-width:0}
.role-action-card [data-role-fields]>small{display:block;margin-top:5px}
.review-customer-billing .schedule-owner-choice{margin:0;padding:0;border:0;background:transparent}
.review-customer-billing .remember-billing-choice{border-color:var(--step-border);color:var(--step-accent)}
.review-customer-billing .remember-billing-choice input{width:18px;padding:0}
.review-customer-billing [data-schedule-owners]{margin-top:12px}


/* Approved compact customer cards and inline expanded contact row. */
.review-customer-billing .role-action-card{display:grid;grid-template-columns:34px minmax(0,1fr);gap:12px;height:auto;min-height:0;padding:16px!important;align-items:start}
.review-customer-billing [data-role],.review-customer-billing .schedule-owner-choice{min-width:0}
.review-customer-billing .role-hint{margin:4px 0 14px!important;font-size:13px;line-height:20px}
.review-customer-billing [data-role-fields]{display:grid;grid-template-columns:minmax(0,2fr) minmax(160px,1fr);gap:8px 14px;align-items:end}
.review-customer-billing .roles-grid label{display:block;font-size:13px;font-weight:650;line-height:20px;margin:0}
.review-customer-billing .roles-grid input:not([type=checkbox]),.review-customer-billing .roles-grid select{appearance:none;-webkit-appearance:none;display:block;width:100%;height:44px;box-sizing:border-box;margin-top:5px;padding:10px 14px;border:1px solid var(--step-border);border-radius:12px;background:#fff;box-shadow:none;font:inherit;font-weight:500;color:#24283a}
.review-customer-billing .roles-grid select{padding-right:38px;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%2368748b' stroke-width='2'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 14px center}
.review-customer-billing button.role-contact-toggle{height:44px;border:1px solid var(--step-border);border-radius:12px;background:#fff;color:var(--step-accent);font-size:14px;font-weight:700;display:flex;align-items:center;justify-content:space-between;padding:10px 16px}
.role-contact-toggle span{font-size:22px;transform:rotate(-90deg)}
.role-contact-toggle[aria-expanded=true] span{transform:none}
.review-customer-billing .roles-contact-fields{grid-column:1/-1;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px 14px;margin-top:2px}
.review-customer-billing [hidden]{display:none!important}
.review-customer-billing [data-role-matches]{grid-column:1/-1}
.review-customer-billing [data-role-matches]:empty{display:none}
.review-customer-billing [data-role-link],.review-customer-billing .role-helper{grid-column:1/-1;display:block;font-size:12px;font-weight:400;line-height:18px;color:#707789;margin:0!important}
.review-customer-billing .billing-mode-label{margin-bottom:10px!important}
.review-customer-billing .billing-options{margin-top:8px}
.review-customer-billing .billing-options summary{display:list-item;list-style:disclosure-closed inside;font-size:12px!important;line-height:20px!important;padding:0!important;margin:0!important;font-weight:600;color:var(--step-accent);cursor:pointer}
.review-customer-billing .billing-options[open]>summary{list-style-type:disclosure-open}
.review-customer-billing .schedule-owner-choice [data-schedule-owners]{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin:0 0 8px}
.review-customer-billing .schedule-owner-choice button{min-height:44px;border:1px solid var(--step-border);border-radius:12px;background:#fff;color:var(--step-accent);font-size:14px;font-weight:650;text-align:left}
.review-customer-billing .schedule-owner-choice button[aria-pressed=true]{background:var(--step-accent);color:#fff;border:2px solid var(--step-accent)}
@media(max-width:700px){.review-customer-billing [data-role-fields],.review-customer-billing .roles-contact-fields,.review-customer-billing .schedule-owner-choice [data-schedule-owners]{grid-template-columns:1fr}}

.review-customer-billing [data-role=deliveryContact] .roles-contact-fields label:last-child{grid-column:1/-1}

/* Compact wide review cards: information first, no empty spacer rows. */
.review-customer-billing .role-action-card{padding:12px 14px!important;gap:10px;grid-template-columns:28px minmax(0,1fr)}
.review-customer-billing .role-action-card .step-one-number{width:28px;height:28px;font-size:14px}
.review-customer-billing .role-action-card .step-one-card-heading h4{font-size:16px;line-height:22px;margin:0}
.review-customer-billing .role-hint{margin:2px 0 7px!important;line-height:18px;font-size:12px}
.review-customer-billing [data-role-fields]{gap:4px 12px}
.review-customer-billing .roles-grid input:not([type=checkbox]),.review-customer-billing .roles-grid select{margin-top:3px}
.review-customer-billing [data-role-link],.review-customer-billing .role-helper{font-size:11px;line-height:16px}
.review-customer-billing .step-one-status{padding:5px 10px;font-size:11px}
.review-customer-billing .roles-title+p{font-size:12px;margin:6px 0 10px}
.review-customer-billing .billing-mode-label{margin-bottom:6px!important}
.review-customer-billing.confirmed .schedule-owner-choice button[aria-pressed=true]{background:var(--step-accent);color:#fff;border-color:var(--step-accent)}

/* Request-specific review fields share the existing cards and purple controls. */
.workflow-selectors,.workflow-details{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin:14px 0}
.workflow-selectors label,.workflow-details label{display:flex;flex-direction:column;gap:6px;min-width:0;font-weight:600}
.workflow-selectors select,.workflow-details input,.workflow-details textarea{width:100%;box-sizing:border-box;min-width:0;border:1px solid #ded5fb;border-radius:12px;padding:12px;background:#fff;color:inherit;font:inherit}
.workflow-details label:last-child{grid-column:1/-1}.workflow-details textarea{min-height:90px;resize:vertical}
@media(max-width:760px){.workflow-selectors,.workflow-details{grid-template-columns:1fr}}

/* Keep review actions readable in normal, hover, focus and saving states. */
body #ottoBookingCoach .review-customer-billing [data-confirm-roles],
body #ottoBookingCoach .review-customer-billing [data-confirm-roles]:hover,
body #ottoBookingCoach .review-customer-billing [data-confirm-roles]:disabled,
body #ottoBookingCoach .og-coach-nav [data-next]{background:#5426af!important;color:#fff!important;border-color:#5426af!important;opacity:1!important}
body #ottoBookingCoach .review-customer-billing [data-confirm-roles]:disabled,
body #ottoBookingCoach .og-coach-nav [data-next]:disabled{background:#776599!important;border-color:#776599!important;cursor:wait}
body #ottoBookingCoach [data-review-guidance]{grid-column:1/-1;flex:0 0 100%;box-sizing:border-box;min-width:0;font-size:13px;line-height:1.45;color:#503295;overflow-wrap:anywhere}
body.review-conversation-active #ottoBookingCoach#ottoBookingCoach .og-coach-nav,
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav{flex-wrap:wrap!important}
body #ottoBookingCoach [data-guidance-target],body #ottoBookingCoach .review-customer-billing [aria-invalid=true]{outline:2px solid #b77924!important;outline-offset:3px}
body #ottoBookingCoach .role-action-card.needs-attention .step-one-status{color:#825415;background:#fff0cc}
@media(max-width:600px){body #ottoBookingCoach [data-review-guidance]{font-size:12px}body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav>.og-review-progress{flex-basis:100%!important}body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav button{min-width:0!important;white-space:normal!important;flex:1!important}}
/* A compact window keeps Next visible while the stacked review content scrolls. */
@media(max-width:850px){
 body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach{height:var(--step-one-height,calc(100dvh - 180px))!important;min-height:0!important;overflow:hidden!important}
 body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .review-email-grid{flex:1 1 auto!important;overflow:auto!important;min-height:0!important}
 body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .step-one-understanding{flex:none!important;height:auto!important;overflow:visible!important}
 body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach .og-coach-nav{position:static!important}
}
body #ottoBookingCoach .og-coach-nav [data-next]{border-radius:10px!important;padding:12px 16px!important}
body.review-conversation-active.otto-reply-page #ottoBookingCoach#ottoBookingCoach>.og-coach-nav{flex-wrap:wrap!important}
/* Reveal a blocking date/appointment check without bringing back the conversation box. */
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach [data-review-tools]:has([data-guidance-target]){display:block!important}
body.otto-integrated-step-one #emailView #ottoBookingEmailPreview #ottoBookingCoach [data-review-tools]:has([data-guidance-target])>*:not([data-guidance-target]):not(:has([data-guidance-target])){display:none!important}
body.review-conversation-active.otto-schedule-overlay #ottoBookingCoach{max-height:none!important}
@media(max-width:600px){
 body.review-conversation-active.otto-schedule-overlay #ottoBookingCoach .og-review-progress{flex-basis:100%!important}
 body.review-conversation-active.otto-schedule-overlay #ottoBookingCoach .og-coach-nav button{flex:1!important;min-width:0!important;white-space:normal!important}
 body.review-conversation-active.otto-reply-page #ottoBookingCoach#ottoBookingCoach .og-coach-nav button{flex:1!important;min-width:0!important;white-space:normal!important}
}
body.review-conversation-active.otto-reply-page #ottoBookingCoach#ottoBookingCoach{height:calc(100dvh - 100px)!important;min-height:0!important}
body.review-conversation-active.otto-reply-page #ottoBookingCoach#ottoBookingCoach>.og-coach-nav{position:static!important;flex-shrink:0!important}
body.review-conversation-active.otto-reply-page #emailView#emailView .ow-letter-grid{top:var(--review-reply-top,196px)!important;bottom:var(--review-reply-bottom,160px)!important}

/* An enquiry can enter booking review without bypassing its required details. */
.step-one-panel [data-prepare-booking]{margin-top:10px;padding:10px 14px;border:1px solid #dacef7;border-radius:12px;background:#fff;color:#6544a4;font:inherit;font-weight:650;cursor:pointer}

/* One shared progress footer for request review, scheduling, approval and reply.
   Include the integrated first-step host so older stage-specific rules cannot shrink it. */
body.review-conversation-active :is(#ottoBookingCoach,#emailView #ottoBookingEmailPreview #ottoBookingCoach) .og-coach-nav{display:flex!important;flex-wrap:wrap!important;align-items:center!important;justify-content:flex-end!important;gap:12px!important;padding:12px 16px!important;box-sizing:border-box}
body.review-conversation-active :is(#ottoBookingCoach,#emailView #ottoBookingEmailPreview #ottoBookingCoach) .og-coach-nav>[data-review-guidance]{order:0;flex:0 0 100%!important;margin:0!important}
body.review-conversation-active :is(#ottoBookingCoach,#emailView #ottoBookingEmailPreview #ottoBookingCoach) .og-coach-nav>.og-review-progress{order:1;display:grid!important;grid-template-columns:minmax(0,1fr)!important;gap:6px!important;align-items:stretch!important;flex:1 1 0!important;width:auto!important;min-width:0;max-width:none!important;margin:0!important;padding:0!important;border:0!important;border-radius:0!important;background:transparent!important}
body.review-conversation-active :is(#ottoBookingCoach,#emailView #ottoBookingEmailPreview #ottoBookingCoach) .og-coach-nav>.og-review-progress>strong{display:block!important;grid-column:1!important;grid-row:1!important;margin:0!important;font-size:12px!important;line-height:18px;color:#593bb2!important;white-space:normal!important}
body.review-conversation-active :is(#ottoBookingCoach,#emailView #ottoBookingEmailPreview #ottoBookingCoach) .og-coach-nav>.og-review-progress>progress{display:block!important;grid-column:1!important;grid-row:2!important;width:100%!important;max-width:none!important;height:4px!important;margin:0!important;border:0!important;border-radius:8px;overflow:hidden;appearance:none;background:#eeeef0;accent-color:#5930b7}
body.review-conversation-active :is(#ottoBookingCoach,#emailView #ottoBookingEmailPreview #ottoBookingCoach) .og-coach-nav>.og-review-progress>progress::-webkit-progress-bar{background:#eeeef0;border-radius:8px}
body.review-conversation-active :is(#ottoBookingCoach,#emailView #ottoBookingEmailPreview #ottoBookingCoach) .og-coach-nav>.og-review-progress>progress::-webkit-progress-value{background:#5930b7;border-radius:8px}
body.review-conversation-active :is(#ottoBookingCoach,#emailView #ottoBookingEmailPreview #ottoBookingCoach) .og-coach-nav>.og-review-progress>ol{display:flex!important;grid-column:1!important;grid-row:3!important;flex-wrap:wrap!important;align-items:flex-start;justify-content:space-between;gap:8px 14px!important;margin:0!important;padding:0!important;list-style:none}
body.review-conversation-active :is(#ottoBookingCoach,#emailView #ottoBookingEmailPreview #ottoBookingCoach) .og-coach-nav>.og-review-progress li{display:flex!important;align-items:center;gap:6px!important;min-width:0;flex:0 1 auto!important;font-size:11px!important;line-height:16px;color:#77778c}
body.review-conversation-active :is(#ottoBookingCoach,#emailView #ottoBookingEmailPreview #ottoBookingCoach) .og-coach-nav>.og-review-progress li[aria-current=step]{color:#302c48;font-weight:600}
body.review-conversation-active :is(#ottoBookingCoach,#emailView #ottoBookingEmailPreview #ottoBookingCoach) .og-coach-nav>.og-review-progress li:has(.is-done){color:#247d55}
body.review-conversation-active :is(#ottoBookingCoach,#emailView #ottoBookingEmailPreview #ottoBookingCoach) .og-coach-nav>.og-review-progress small{display:none!important}
body.review-conversation-active :is(#ottoBookingCoach,#emailView #ottoBookingEmailPreview #ottoBookingCoach) .og-coach-nav>button{order:2;flex:0 0 auto!important;width:auto!important;min-width:0!important;white-space:nowrap!important}
body.review-conversation-active :is(#ottoBookingCoach,#emailView #ottoBookingEmailPreview #ottoBookingCoach) .og-coach-nav>.step-one-save-note{display:none!important}
@media(max-width:1100px){
 body.review-conversation-active :is(#ottoBookingCoach,#emailView #ottoBookingEmailPreview #ottoBookingCoach) .og-coach-nav>.og-review-progress{flex-basis:100%!important}
}
@media(max-width:700px){
 body.review-conversation-active :is(#ottoBookingCoach,#emailView #ottoBookingEmailPreview #ottoBookingCoach) .og-coach-nav>.og-review-progress>ol{display:grid!important;grid-template-columns:repeat(2,minmax(0,1fr))!important}
 body.review-conversation-active :is(#ottoBookingCoach,#emailView #ottoBookingEmailPreview #ottoBookingCoach) .og-coach-nav>button{flex:1 1 auto!important;white-space:normal!important}
}

.otto-compare-dialog .compare-caution{border-left:3px solid #d29432;padding-left:10px;margin-top:8px}.otto-compare-dialog .compare-caution p{color:#77531c}
.otto-compare-dialog .compare-confirm{display:flex;gap:8px;align-items:center;font-size:12px;color:#574074;margin-top:8px}.otto-compare-dialog .compare-confirm input{width:17px;height:17px;accent-color:#6140ae}
.otto-compare-dialog .compare-guide{max-height:25vh;overflow:auto;flex-shrink:0}.otto-compare-dialog .compare-mail-meta{max-height:25vh;overflow:auto}

body #ottoBookingCoach [data-review-guidance] details{margin-top:6px}body #ottoBookingCoach [data-review-guidance] .review-guide-link{display:block;text-align:left;border:0;background:transparent;color:#513597;padding:6px 0;font:inherit;font-size:12px;text-decoration:underline;cursor:pointer}

/* Window controls remain available at every stage, with a compact global resume bar. */
body.review-conversation-active :is(#ottoBookingCoach,#emailView #ottoBookingEmailPreview #ottoBookingCoach) .og-coach-nav>[data-review-guidance]{order:-1;flex:1 1 calc(100% - 76px)!important;align-self:center}
body #ottoBookingCoach .og-coach-nav>[data-review-window]{order:0;display:flex!important;align-items:center;justify-content:flex-end;gap:4px;flex:0 0 64px!important;margin:0;align-self:flex-start}
body #ottoBookingCoach .og-coach-nav [data-review-window]>button{display:inline-flex!important;align-items:center;justify-content:center;flex:0 0 30px!important;width:30px!important;height:30px!important;min-width:30px!important;min-height:30px!important;padding:0!important;border:1px solid transparent;border-radius:7px;background:transparent;color:#503295;cursor:pointer}
body #ottoBookingCoach .og-coach-nav [data-review-window]>button:hover{background:#f3effb;border-color:#e3ddf0}
body #ottoBookingCoach .og-coach-nav [data-review-window]>button:focus-visible{outline:2px solid #8864cf;outline-offset:2px}
body #ottoBookingCoach [data-review-window] svg{display:block;flex-shrink:0;pointer-events:none}
#ottoReviewDock{position:fixed;z-index:180;right:20px;bottom:20px;max-width:600px;box-sizing:border-box;display:flex;align-items:center;gap:10px;padding:14px 16px;border:1px solid #dacef7;border-radius:16px;background:#fff;box-shadow:0 6px 28px #30205028;color:#302c48;font-size:13px}
#ottoReviewDock[hidden]{display:none!important}#ottoReviewDock>div{min-width:0;flex:1}#ottoReviewDock strong,#ottoReviewDock span{display:block}#ottoReviewDock span{max-width:270px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:12px;margin-top:4px;color:#777087}
#ottoReviewDock button{flex-shrink:0;border:1px solid #e3ddf0;border-radius:10px;padding:10px 12px;background:white;color:#503295;font:inherit;font-weight:600;cursor:pointer}#ottoReviewDock [data-resume-review]{background:#5426af;border-color:#5426af;color:white}#ottoReviewDock button:focus-visible{outline:3px solid #a98be9;outline-offset:2px}
#ottoReviewDock:has([data-dock-error]:not(:empty)){flex-wrap:wrap}#ottoReviewDock [data-dock-error]{flex:0 0 100%;color:#a33333;white-space:normal;margin:0}#ottoReviewDock [data-dock-error]:empty{display:none}
@media(max-width:700px){#ottoReviewDock{left:90px;right:10px;bottom:10px;flex-wrap:wrap;padding:12px}#ottoReviewDock>div{flex:0 0 100%}#ottoReviewDock span{max-width:100%}#ottoReviewDock button{flex:1;font-size:12px;padding:9px 7px}}

/* Filled role cards use the same completion color as suggested actions. */
.review-customer-billing.ready .roles-title>span,.review-customer-billing.ready .roles-title .review-section-number{background:#dff4e8;color:#22824f;}
.review-customer-billing [aria-invalid=true]{border-color:#bd7525!important;box-shadow:0 0 0 2px #f8e6cd;}

/* Make choosing an existing customer an explicit action with a retained selection. */
.review-customer-billing .customer-match-hint{margin:3px 0 8px;font-size:13px;font-weight:600;}
.review-customer-billing [data-role-matches] button{display:flex;align-items:center;gap:14px;padding:10px 12px;}
.review-customer-billing .customer-match-action{flex:0 0 132px;font-size:13px;}
.review-customer-billing [data-role-matches] button>span{font-size:12px;line-height:1.5;overflow-wrap:anywhere;}
.review-customer-billing [data-role-matches] button[aria-pressed=true]{background:#f0faf5;border-color:#7fc7a0;color:#217448;}
@media(max-width:650px){.review-customer-billing [data-role-matches] button{align-items:flex-start;flex-direction:column;gap:4px;}.review-customer-billing .customer-match-action{flex:auto;}}

/* Customer comparison stays inside the current review. */
.review-customer-billing .customer-match-row{display:flex;gap:8px;align-items:stretch;margin:6px 0}
.review-customer-billing .customer-match-row [data-select-customer]{flex:1;min-width:0;margin:0;text-align:left;white-space:normal}
.review-customer-billing .customer-match-row .customer-view-details{flex:0 0 auto;width:auto;margin:0;align-self:center;padding:10px 12px}
.review-customer-billing .customer-create-contact{width:auto;margin:10px 0;justify-self:start}
.customer-match-dialog{border:1px solid #ded7ef;border-radius:18px;padding:24px;width:min(680px,calc(100vw - 40px));max-height:calc(100dvh - 48px);overflow:auto;color:#25283e;box-shadow:0 18px 70px #21194440}
.customer-match-dialog::backdrop{background:#21194466}
.customer-match-dialog header{display:flex;align-items:center;justify-content:space-between;gap:16px}.customer-match-dialog h2{margin:0;font-size:22px}.customer-match-dialog h3{margin:20px 0 10px}
.customer-match-dialog dl{display:grid;grid-template-columns:1fr 1fr;gap:14px}.customer-match-dialog dt{color:#66677b;font-size:13px}.customer-match-dialog dd{margin:4px 0;overflow-wrap:anywhere}.customer-match-dialog p{white-space:pre-wrap;overflow-wrap:anywhere}.customer-match-dialog footer{margin-top:20px;display:flex;justify-content:flex-end}
@media(max-width:650px){.review-customer-billing .customer-match-row{flex-direction:column}.review-customer-billing .customer-match-row .customer-view-details{align-self:flex-start}.customer-match-dialog dl{grid-template-columns:1fr}}
.customer-match-dialog button{font:inherit;font-weight:600;border:1px solid #ded7ef;border-radius:10px;padding:10px 16px;background:#fff;color:#5530a7;cursor:pointer}
.customer-match-dialog button[data-use]{background:#5529b7;border-color:#5529b7;color:#fff}.customer-match-dialog button:focus-visible{outline:3px solid #9975d8;outline-offset:2px}

.customer-consolidation-dialog{width:min(780px,calc(100vw - 40px))}.customer-consolidation-dialog fieldset{margin:18px 0;border:1px solid #e1dbef;border-radius:12px;padding:14px}.customer-consolidation-dialog legend{font-weight:700;padding:0 6px}.customer-consolidation-dialog .merge-source{display:flex;align-items:flex-start;gap:10px;padding:9px 0}.customer-consolidation-dialog .merge-source input{width:18px;height:18px;flex:0 0 auto;margin-top:3px;accent-color:#5529b7}.customer-consolidation-dialog small{display:block;color:#717184;margin-top:5px}.customer-consolidation-dialog .merge-fields{display:grid;grid-template-columns:1fr 1fr;gap:12px}.customer-consolidation-dialog .merge-fields label{font-weight:600;font-size:13px}.customer-consolidation-dialog .merge-fields input{display:block;width:100%;box-sizing:border-box;border:1px solid #dcd2ee;border-radius:9px;padding:10px;margin-top:6px;font:inherit}.customer-consolidation-dialog footer{gap:12px}.customer-consolidation-dialog [data-error]{color:#a43636}.customer-consolidation-dialog button:disabled{opacity:.55;cursor:wait}@media(max-width:650px){.customer-consolidation-dialog .merge-fields{grid-template-columns:1fr}}

.customer-consolidation-dialog .merge-source span,.customer-consolidation-dialog .merge-source strong{font-size:14px;line-height:1.5}.customer-consolidation-dialog .merge-source small{font-size:12px;font-weight:400;line-height:1.5}

/* Customer entry is a modal task within Review; its actions must sit above
   the fixed progress footer (1000), including the minimized review dock. */
body:is(.review-conversation-active,:has(#ottoReviewDock:not([hidden]))) :is(#customerEditorOverlay,#duplicateWarningOverlay).is-open{z-index:1100!important}
body:is(.review-conversation-active,:has(#ottoReviewDock:not([hidden]))) #duplicateWarningOverlay.is-open{z-index:1101!important}