#emailView .ow-inbox-toolbar{display:flex;gap:10px;align-items:center;margin-bottom:14px}#emailView .ow-inbox-toolbar>label{flex:1;min-width:0}#emailView .ow-inbox-toolbar input{width:100%;padding:12px 14px;border:1px solid var(--otto-line);border-radius:10px;background:var(--otto-side);color:var(--otto-text);font:inherit}#emailView .ow-inbox{display:grid;grid-template-columns:158px minmax(250px,.85fr) minmax(340px,1.3fr);gap:0;border:1px solid var(--otto-line);border-radius:15px;overflow:hidden;align-items:stretch;min-height:600px}#emailView .ow-inbox .ow-folders{border:0;border-right:1px solid var(--otto-line);border-radius:0;padding:12px 8px;background:var(--otto-side);width:auto}#emailView #owPanel .ow-folders button{width:100%;text-align:left;min-width:0;padding:10px 9px;display:flex;justify-content:space-between;gap:5px;border:0;background:transparent;font-size:12px}#emailView #owPanel .ow-folders button.selected{background:var(--otto-selected);color:var(--purple);font-weight:700}#emailView #owPanel .ow-folders [data-ow-new-email]{background:var(--purple,#5432ad);color:#fff;justify-content:center;margin-bottom:16px}#emailView .ow-folders p{font-size:11px;margin:18px 9px;color:var(--otto-muted)}#emailView .ow-inbox .ow-mail-list{border:0;border-right:1px solid var(--otto-line);border-radius:0;min-width:0}#emailView .ow-inbox .ow-list-head{padding:15px 12px;display:flex;gap:8px;align-items:center;justify-content:space-between}#emailView .ow-inbox .ow-list-head h2{font-size:17px;margin:0}#emailView .ow-inbox .ow-list-head label{font-size:12px;white-space:nowrap}#emailView .ow-inbox #owRows{padding:0}#emailView .ow-inbox .ow-selectable-row{display:flex!important;gap:3px;border:0;border-bottom:1px solid var(--otto-line);border-radius:0;padding:12px 7px;background:var(--otto-bg);align-items:flex-start}#emailView .ow-inbox .ow-selectable-row.is-reading{background:var(--otto-selected);box-shadow:inset 3px 0 var(--purple)}#emailView #owPanel .ow-inbox .ow-mail-row{display:flex!important;flex-direction:column;gap:4px;flex:1;min-width:0;align-items:stretch;padding:0!important;border:0;background:transparent;text-align:left}#emailView .ow-inbox .ow-mail-row>strong{font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}#emailView .ow-inbox .ow-mail-summary{min-width:0;display:block}#emailView .ow-inbox .ow-mail-summary b,#emailView .ow-inbox .ow-mail-summary small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:12px}#emailView .ow-inbox .ow-mail-row time{display:block;font-size:11px;color:var(--otto-muted)}#emailView .ow-inbox .ow-mail-row time>*{display:inline;font-size:11px;margin-right:5px;font-weight:400}#emailView .ow-inbox .ow-read-dot{display:none}#emailView .ow-inbox .unread>strong:before{content:'● ';color:var(--purple);font-size:10px}#emailView #owPanel .ow-mail-star{padding:0;border:0;min-height:24px;background:transparent;font-size:19px;color:var(--otto-muted)}#emailView #owPanel .ow-mail-star[aria-pressed=true]{color:var(--purple)}#emailView .ow-inbox .ow-select-mail{padding:4px 0;width:17px;min-width:17px}#emailView .ow-inbox #owBulk{padding:9px;gap:7px;font-size:11px;flex-wrap:wrap}#emailView #owPanel .ow-inbox #owBulk button{font-size:11px;padding:5px}#emailView .ow-mail-loaded{font-size:11px;color:var(--otto-muted);padding:12px}#emailView .ow-inbox-reading{min-width:0;background:var(--otto-bg)}#emailView .ow-inbox-reading>.ow-detail{padding:0;max-width:none;margin:0}#emailView .ow-inbox-reading .ow-detail-tools{padding:12px;border-bottom:1px solid var(--otto-line);display:flex;flex-wrap:wrap;gap:6px}#emailView .ow-inbox-reading [data-ow-back],#emailView .ow-inbox-reading .ow-detail-tools>span{display:none}#emailView .ow-inbox-reading .ow-letter-grid{display:flex!important;flex-direction:column;gap:0;padding:18px;margin:0}#emailView .ow-inbox-reading .ow-letter,#emailView .ow-inbox-reading .ow-reply{padding:0;border:0;border-radius:0;box-shadow:none;background:var(--otto-bg);min-width:0}#emailView .ow-inbox-reading .ow-letter h2{font-size:20px;line-height:1.35}#emailView .ow-inbox-reading .ow-letter pre{font:14px/1.7 -apple-system,BlinkMacSystemFont,sans-serif;white-space:pre-wrap;overflow-wrap:anywhere}#emailView .ow-inbox-reading .ow-letter iframe{width:100%;max-width:100%}#emailView .ow-inbox-reading .ow-request-review{display:flex;flex-wrap:wrap;gap:10px;padding:14px;margin:20px 0;border:1px solid var(--otto-line);border-radius:12px;background:var(--otto-side)}#emailView .ow-inbox-reading .ow-request-review>div{flex:1 1 100%}#emailView .ow-inbox-reading .ow-request-review h3{font-size:15px;margin:7px 0}#emailView .ow-inbox-reading .ow-request-review p{font-size:13px;margin:6px 0}#emailView .ow-inbox-reading .ow-request-review .ow-review-outcome{font-size:12px}#emailView .ow-inbox-reading .ow-reply{margin-top:18px}#emailView .ow-inline-reply-actions{display:flex;flex-wrap:wrap;gap:8px;margin-top:12px}#emailView .ow-inbox-reading .ow-email-headers{display:block}#emailView .ow-inbox-reading textarea{width:100%;min-height:200px}#emailView .ow-inbox-reading .ow-conversation-nav{margin:14px;padding:10px}#emailView.otto-guided-review .ow-inbox{display:block}#emailView.otto-guided-review .ow-inbox>.ow-folders,#emailView.otto-guided-review .ow-inbox>.ow-mail-list,#emailView.otto-guided-review .ow-inbox-toolbar{display:none}@media(max-width:1150px){#emailView .ow-inbox{grid-template-columns:145px minmax(0,1fr)}#emailView .ow-inbox-reading{grid-column:1/-1;border-top:1px solid var(--otto-line)}}@media(max-width:620px){#emailView .ow-inbox-toolbar{flex-wrap:wrap}#emailView .ow-inbox-toolbar>label{flex-basis:100%}#emailView .ow-inbox{display:block}#emailView .ow-inbox .ow-folders{display:flex;flex-wrap:wrap;gap:4px;border-bottom:1px solid var(--otto-line)}#emailView #owPanel .ow-folders button{width:auto}#emailView .ow-folders p{flex-basis:100%;margin:5px;font-size:11px}#emailView .ow-inbox-reading .ow-letter-grid{padding:12px}}
#emailView #owPanel .ow-inbox-toolbar>label{display:block;flex:1;max-width:none;width:auto;margin:0}#emailView #owPanel .ow-inbox-toolbar input{max-width:none;width:100%;font-size:13px}#emailView #owPanel .ow-inbox .ow-list-head label{display:flex;align-items:center;gap:6px;width:auto;min-width:0;max-width:none;margin:0;flex:0 0 auto}#emailView #owPanel .ow-inbox .ow-list-head label input{width:auto;min-width:0;margin:0}#emailView #owPanel .ow-inbox .ow-selectable-row{border:0;border-bottom:1px solid var(--otto-line);border-radius:0;box-shadow:none}#emailView #owPanel .ow-inbox .ow-selectable-row.is-reading{background:var(--otto-selected);box-shadow:inset 3px 0 var(--purple)}#emailView #owPanel .ow-inbox-reading .ow-letter,#emailView #owPanel .ow-inbox-reading .ow-reply{width:100%;max-width:none}#emailView .ow-inbox-warning{flex-basis:100%;background:#fff3d5;color:#865806;padding:9px;border-radius:6px}#emailView #owPanel .ow-inbox .ow-folders{display:flex;flex-direction:column;justify-content:flex-start;gap:3px}#emailView #owPanel .ow-inbox .ow-folders button{flex:0 0 auto}#emailView #owPanel .ow-inbox .ow-folders p{flex:0 0 auto}@media(max-width:620px){#emailView #owPanel .ow-inbox .ow-folders{flex-direction:row}}

/* Guided review owns the reading area; inbox navigation must not inherit flex display. */
#emailView.otto-guided-review #owPanel .ow-inbox>.ow-folders,
#emailView.otto-guided-review #owPanel .ow-inbox>.ow-mail-list,
#emailView.otto-guided-review #owPanel .ow-inbox-toolbar{display:none!important}
#emailView.otto-guided-review #owPanel .ow-inbox{display:block;min-height:0;border:0;overflow:visible}
#emailView.otto-guided-review #owPanel .ow-inbox-reading{container-type:inline-size;border:0}
#emailView.otto-guided-review #owPanel .ow-inbox-reading .ow-detail-tools,
#emailView.otto-guided-review #owPanel .ow-inbox-reading .ow-request-review,
#emailView.otto-guided-review #owPanel .ow-inbox-reading .ow-inline-reply-actions{display:none!important}
#emailView.otto-guided-review #owPanel .ow-inbox-reading .ow-letter-grid{padding:0;gap:20px}
#emailView.otto-guided-review #owPanel .ow-inbox-reading .ow-letter,
#emailView.otto-guided-review #owPanel .ow-inbox-reading .ow-reply{display:block!important;padding:20px;border:1px solid var(--otto-line);border-radius:14px;margin:0;background:var(--otto-bg);min-width:0}
#emailView.otto-guided-review #owPanel .ow-inbox-reading .ow-reply textarea{min-height:320px}
@container(min-width:760px){#emailView.otto-guided-review #owPanel .ow-inbox-reading .ow-letter-grid{display:grid!important;grid-template-columns:minmax(0,1fr) minmax(0,1.1fr);align-items:start}}
#ottoBookingCoach .otto-email-pricing{padding:12px;margin-top:14px}
#ottoBookingCoach .otto-email-pricing>summary{font-size:14px}
#ottoBookingCoach .otto-email-pricing>p{font-size:12px;line-height:1.5;margin:8px 0}
#ottoBookingCoach .otto-email-pricing [data-email-price-item]{padding:10px}
#ottoBookingCoach .otto-email-pricing [data-email-price-item] strong{font-size:14px}
#ottoBookingCoach .otto-email-pricing [data-email-price-item] small{font-size:12px;line-height:1.4}
#ottoBookingCoach .otto-past-date{background:#fff4da;color:#785112;border:1px solid #e8cc8b;border-radius:12px;padding:14px;margin-bottom:16px}#ottoBookingCoach .otto-past-date strong{font-size:15px}#ottoBookingCoach .otto-past-date p{font-size:13px;line-height:1.5;margin:9px 0}#ottoBookingCoach .otto-past-date button{display:block;width:100%;margin-top:8px;padding:9px;font:inherit;border:1px solid #ddc795;border-radius:8px;background:#fffdf6;color:#594016}

/* Inbox is a bounded flex column so the reading pane can scroll to its end. */
#emailView .ow-root.ow-compact-inbox{display:flex!important;flex-direction:column;min-height:0;height:100%;overflow:hidden}
#emailView .ow-compact-inbox>.ow-header{display:none!important}
#emailView .ow-compact-inbox>.ow-tabs{padding:8px 16px!important;min-height:0!important;margin-right:0;gap:6px;flex-shrink:0;flex-wrap:wrap}
#emailView .ow-compact-inbox>.ow-tabs button{padding:9px 14px!important;min-height:36px!important}
#emailView .ow-compact-inbox>#owStatus{padding:4px 16px!important;min-height:0!important;margin:0;font-size:12px!important;flex-shrink:0}
#emailView .ow-compact-inbox>.ow-sample-note{display:none!important}
#emailView:not(.otto-guided-review) .ow-compact-inbox #owPanel{display:flex;flex-direction:column;flex:1;min-height:0;padding:8px 16px 16px!important;overflow:hidden}
#emailView .ow-compact-inbox .ow-inbox-toolbar{margin:0 0 12px;padding:0!important;flex-shrink:0}
#emailView:not(.otto-guided-review) .ow-compact-inbox .ow-inbox{grid-template-columns:145px minmax(220px,.75fr) minmax(360px,1.5fr);grid-template-rows:minmax(0,1fr);flex:1;min-height:0}
#emailView:not(.otto-guided-review) .ow-compact-inbox .ow-inbox-reading{grid-column:auto;min-height:0;overflow:auto;scrollbar-gutter:stable;scroll-padding-top:130px;overscroll-behavior:contain}
#emailView:not(.otto-guided-review) .ow-compact-inbox .ow-folders{min-height:0;overflow:auto}
#emailView:not(.otto-guided-review) .ow-compact-inbox .ow-mail-list{display:flex;flex-direction:column;min-height:0;overflow:hidden}
#emailView .ow-compact-inbox .ow-mail-list>#owRows{flex:1;min-height:0;overflow:auto}
#emailView .ow-compact-inbox .ow-mail-list>*{flex-shrink:0}
#emailView .ow-inbox-reading .ow-detail-tools{position:sticky;top:0;z-index:5;background:var(--otto-bg,#fff);box-shadow:0 3px 12px #3025520a;align-items:center;margin:0}
#emailView #owPanel .ow-detail-tools button{min-height:36px;padding:8px 11px;border-radius:10px;font-size:12px;line-height:1.3;transition:background .15s,box-shadow .15s,border-color .15s}
#emailView #owPanel .ow-detail-tools button:hover{border-color:var(--purple);box-shadow:0 2px 7px #5432ad19}
#emailView #owPanel .ow-detail-tools button:focus-visible{outline:3px solid #8d72d9;outline-offset:2px}
#emailView #owPanel .ow-detail-tools .ow-action-reply,#emailView #owPanel .ow-detail-tools [aria-pressed=true]{background:var(--otto-selected);color:var(--purple);border-color:#c6b8e8}
#emailView #owPanel .ow-detail-tools .ow-action-delete{color:#a82845}
#emailView #owPanel .ow-detail-tools .ow-action-review{margin-left:auto;background:linear-gradient(120deg,#6945bd,#393080);color:white;font-weight:700}
#emailView .ow-inbox-settings{display:none}
#emailView .ow-compact-inbox .ow-inbox-settings{display:inline-block}
@media(max-width:1000px){
 #emailView:not(.otto-guided-review) .ow-compact-inbox #owPanel{overflow:auto;display:block}
 #emailView:not(.otto-guided-review) .ow-compact-inbox .ow-inbox{display:block;overflow:visible}
 #emailView:not(.otto-guided-review) .ow-compact-inbox .ow-inbox-reading{overflow:visible}
 #emailView:not(.otto-guided-review) .ow-compact-inbox .ow-mail-list{max-height:280px}
 #emailView:not(.otto-guided-review) .ow-compact-inbox .ow-folders{display:flex!important;flex-direction:row!important;flex-wrap:wrap;gap:4px;border-bottom:1px solid var(--otto-line)}
 #emailView #owPanel .ow-compact-inbox .ow-folders button,#emailView .ow-compact-inbox #owPanel .ow-folders button{width:auto}
 #emailView .ow-compact-inbox .ow-folders p{display:none}
 #emailView .ow-compact-inbox .ow-inbox-toolbar{flex-wrap:wrap}
 #emailView .ow-compact-inbox .ow-inbox-toolbar>label{flex-basis:100%!important}
 #emailView #owPanel .ow-detail-tools .ow-action-review{margin-left:0}
}
@media(prefers-reduced-motion:reduce){#emailView #owPanel .ow-detail-tools button{transition:none}}

.og-missing-review{width:min(1200px,94vw);max-height:90dvh;padding:0;border:1px solid #ded9eb;border-radius:22px;color:#292437;background:#fff;box-shadow:0 24px 80px #21163c40}.og-missing-review::backdrop{background:#22183c66}.og-missing-review>header{display:flex;justify-content:space-between;gap:18px;align-items:center;padding:20px 24px;background:#f4f0fc}.og-missing-review h2{margin:6px 0;font-size:23px}.og-missing-review small{color:#503399;font-weight:700}.og-missing-review-body{display:grid;grid-template-columns:minmax(0,2fr) minmax(240px,1fr);gap:24px;padding:24px}.og-missing-review article{min-width:0;overflow:auto;max-height:65dvh;overflow-wrap:anywhere}.og-missing-review aside{padding:20px;background:#f4f0fc;border-radius:16px;line-height:1.6}.og-missing-review button{padding:10px 14px;border:1px solid #d4cce8;border-radius:10px;background:white;color:#493184;font:inherit;cursor:pointer}.og-missing-review .og-primary{background:#5030a0;color:white}.og-missing-review button:disabled{opacity:.6;cursor:wait}.og-missing-review [data-status]{font-weight:600}@media(max-width:700px){.og-missing-review-body{display:flex;flex-direction:column-reverse;padding:14px}.og-missing-review article{max-height:50dvh}}

/* Folder updates stay inline without replacing the reader or draft editor. */
#emailView .ow-folder-error{padding:12px 16px;background:#fff8ea;color:#79551e;font-size:12px;line-height:1.5;display:flex;flex-wrap:wrap;gap:10px;align-items:center}
#emailView .ow-folder-error>div:first-child{flex:1;min-width:160px;overflow-wrap:anywhere}
#emailView .ow-folder-error p{margin:4px 0 0}
#emailView .ow-folder-error>div:last-child{display:flex;gap:6px}
#emailView .ow-mail-loaded{overflow-wrap:anywhere}
#emailView [data-folder-sync]{max-height:180px;overflow:auto}
@media(max-width:1000px){#emailView:not(.otto-guided-review) .ow-compact-inbox .ow-mail-list.has-folder-error{max-height:560px}}

/* Explicit inbox paths and customer-contact outcome for store updates. */
.ow-detail-tools [data-inquiry-entry]{white-space:normal;line-height:1.25}
.store-contact-outcome{padding:14px;margin:10px 0 14px;border:1px solid #d8cbed;border-radius:12px;background:#f7f3ff}
.store-contact-outcome label{display:grid;gap:8px;font-weight:650}
.store-contact-outcome select{width:100%;min-height:42px}
.store-contact-outcome p{margin:9px 0 0;color:#555368;font-size:13px;line-height:1.5}

#emailView #owPanel .ow-detail-tools .ow-inquiry-actions{display:flex;flex:0 0 100%;gap:8px;min-width:0;padding:4px 0}
#emailView #owPanel .ow-inquiry-actions .ow-action-review{flex:1;min-width:0;margin-left:0}
@media(max-width:650px){#emailView #owPanel .ow-detail-tools .ow-inquiry-actions{flex-wrap:wrap}#emailView #owPanel .ow-inquiry-actions .ow-action-review{flex:1 1 150px}}

/* Search Gmail history independently of the loaded inbox. */
#emailView .ow-gmail-toolbar{flex-wrap:wrap}
#emailView [data-gmail-search-form]{display:flex;flex:1 1 420px;gap:8px;min-width:0;align-items:center}
#emailView [data-gmail-search-form]>label{flex:1;min-width:0}
#emailView #owGmailQuery{box-sizing:border-box;width:100%;min-width:0;min-height:40px;padding:9px 12px;border:1px solid var(--otto-line,#d8d4e4);border-radius:9px;background:var(--otto-side,#fff);color:inherit;font:inherit}
#emailView #owPanel [data-gmail-search-form]>button{min-height:40px;padding:9px 14px;border:1px solid var(--otto-line,#d8d4e4);border-radius:9px;background:var(--purple,#4e3a96);color:#fff;font:inherit;font-weight:650;white-space:nowrap;cursor:pointer}
#emailView #owPanel [data-gmail-search-form]>button:disabled{opacity:.55;cursor:wait}
#emailView .ow-gmail-search-help{padding:0 2px 12px;font-size:12px;line-height:1.55;color:var(--muted,#656575)}
#emailView .ow-gmail-search-help code{font:inherit;font-weight:650;overflow-wrap:anywhere}
#emailView .ow-gmail-search-status{padding:10px 12px;color:var(--muted,#656575);font-size:12px;line-height:1.5;overflow-wrap:anywhere}
#emailView .ow-gmail-search-errors{color:#b42318;font-size:12px;padding:0 12px;overflow-wrap:anywhere}
#emailView [data-ow-search-more]{margin:8px 12px;width:calc(100% - 24px);min-height:36px}
body.dark-mode #emailView .ow-gmail-search-errors,html[data-color-mode="dark"] #emailView .ow-gmail-search-errors{color:#fda4af}
@media(max-width:650px){#emailView [data-gmail-search-form]{flex-basis:100%;flex-wrap:wrap}#emailView [data-gmail-search-form]>label{flex-basis:100%}}

/* Keep the inbox header controls on one baseline, including the labelled account picker. */
#emailView #owPanel .ow-inbox-toolbar{align-items:flex-end;gap:10px}
#emailView #owPanel .ow-inbox-toolbar>label,#emailView #owPanel [data-gmail-search-form]>label{margin:0;min-width:0}
#emailView #owPanel .ow-inbox-toolbar input[type="search"],
#emailView #owPanel .ow-inbox-toolbar select,
#emailView #owPanel .ow-inbox-toolbar>button,
#emailView #owPanel [data-gmail-search-form]>button{box-sizing:border-box;height:42px;min-height:42px;margin:0;font-size:13px;line-height:20px;border-radius:10px}
#emailView #owPanel .ow-inbox-toolbar input[type="search"]{padding:10px 12px;font-weight:400}
#emailView #owPanel .ow-inbox-toolbar select{padding-top:10px;padding-bottom:10px}
#emailView #owPanel .ow-inbox-toolbar>button,#emailView #owPanel [data-gmail-search-form]>button{padding:10px 14px;white-space:nowrap;flex-shrink:0}
#emailView #owPanel [data-gmail-search-form]{align-items:flex-end;gap:10px;margin:0}
#emailView #owPanel [data-gmail-search-form]>label{display:block;flex:1;max-width:none}
#emailView #owPanel .ow-gmail-search-help{padding-top:0;margin:0;line-height:1.5}
@media(max-width:650px){
 #emailView #owPanel .ow-gmail-toolbar>.ow-account-picker{flex-basis:100%!important;max-width:none!important}
 #emailView #owPanel [data-gmail-search-form]{flex:1 1 100%;flex-wrap:nowrap}
 #emailView #owPanel [data-gmail-search-form]>label{flex:1 1 0}
 #emailView #owPanel [data-ow-search-close]{width:100%}
}